Chip Conley Quotes
The more externally chaotic the world becomes, the more we need sound internal logic, especially when it comes to our emotions.
Chip Conley
Quotes to Explore
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Daniel Goleman has proven that two-thirds of the success in business is based upon our Emotional Intelligence as opposed to our IQ or our level of experience. As we look for the next crop of future CEOs, maybe it's time for America's corporations to start interviewing grads from the psychology master's programs rather than the M.B.A. programs.
Chip Conley
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Companies and leaders are role models - not just with the business community - but in the broader world.
Chip Conley
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Isn't it ironic that pay, perks, and benefits all cost your company at the bottom line, but authentic recognition, especially when it's most unexpected, costs very little and gives the most impressive return on investment?
Chip Conley
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When the world is in the midst of change, when adversity and opportunity are almost indistinguishable, this is the time for visionary leadership and when leaders need to look beyond the survival needs of those they're serving.
Chip Conley
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At the heart of great leadership is a curious mind, heart, and spirit.
Chip Conley
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Social scientists have found that the fastest way to feel happiness is to practice gratitude.
Chip Conley
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If an employee told you he had the flu, you'd send him home. If an employee told you he was feeling anxious, you'd probably tell him to get back to work. But the emotion is just as contagious as a flu virus.
Chip Conley
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Great leaders help their people see how they can directly impact the company's objectives and their own personal goals.
Chip Conley
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I'd done my time in corporate America, from McDonald's making shakes to Morgan Stanley making deals and, yet, I felt awfully constrained by the uniform - not just my clothes, but how I felt I needed to conform - that a traditional job required me to wear.
Chip Conley
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Once you know the emotional building blocks of anxiety, you can influence them.
Chip Conley
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Whether we're conscious of it or not, our work and personal lives are made up of daily rituals, including when we eat our meals, how we shower or groom, or how we approach our daily descent into the digital world of email communication.
Chip Conley
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Organizations that can diminish fear are those that are able to motivate, create, and innovate.
Chip Conley
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People don't realize how much control they do have. The more you can show them this control, the easier it is to tap back into the creative side of the brain that allows people to see possibilities and options.
Chip Conley
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The intersection of psychology and business is typically seen as being as congested, stressful, and emotionally barren as a peak commute traffic day on the L.A. freeways. But, thankfully, we live in an era in which neuroscientists are teaching us about the malleability of our brain and the emotionally contagious nature of our workplaces.
Chip Conley
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Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them.
Chip Conley
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The companies we admire are like the people we admire: resilient, authentic, personable, collaborative, ambitious, and humble.
Chip Conley
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I know that when I attached my sense of identity a little too closely to my work that I might be distracting myself from feelings of unworthiness. It wasn't the number of hours I worked or how bloodshot my eyes were that defined the difference. It was something internal.
Chip Conley
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When any of us thinks of ourselves as a role model - whether that's as a parent being observed by their kids or a leader under the microscope of their followers - it creates a natural stepping up of how we carry ourselves and what we expect from ourselves.
Chip Conley
