- All Quotes
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The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.
Danny Meyer -
I opened Union Square Cafe when I was just 27 years old, and my first hope was simply that it would stay in business. My higher hope was that in its lifetime, it might grow to play an essential role in the lives of its stakeholders.
Danny Meyer