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Innovation is not the exclusive province of New Economy companies.
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You want to find a place where, because of your skills, you can make an impact.
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Technology has been, and always will be, my one true passion professionally.
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Positioning the brand and regaining trust are all smart things for us to do and those are the litmus tests for any decisions we make.
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The most essential thing for us was to get the business model right, then put the world-class technology under it to support it. At Merrill, that meant not doing what people expected.