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I wanted to change the rules of engagement, asking for more— from fewer. I was insisting that we had to have only the best people...If you wanted excellence, at a minimum, the ambience had to reflect excellence.
Jack Welch
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One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.
Jack Welch
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The best Six Sigma projects begin not inside the business but outside it, focused on answering the question-how can we make the customer more competitive? What is critical to the customer’s success?... One thing we have discovered with certainty is that anything we do that makes the customer more successful inevitably results in a financial return for us.
Jack Welch
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Give me a highly successful unionized industry.
Jack Welch
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Six Sigma has forever changed GE. Everyone-from the Six Sigma zealots emerging from their Black Belt tours, to the engineers, the auditors, and the scientists, to the senior leadership that will take this Company into the new millennium-is a true believer in Six Sigma, the way this Company now works.
Jack Welch
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Control your own destiny or someone else will.
Jack Welch
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I've learned that mistakes can often be as good a teacher as success.
Jack Welch
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Business has to be fun. For too many people, it's 'just a job.'
Jack Welch
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Change has no constituency—and a perceived revolution has even less.
Jack Welch
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Getting the right people in the right jobs is a lot more important than developing a strategy.
Jack Welch
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The best way to support dreams and stretch is to set apart small ideas with big potential, then give people positive role models and the resources to turn small projects into big businesses.
Jack Welch
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Business success is less a function of grandiose predictions than it is a result of being able to respond rapidly to real changes as they occur.
Jack Welch
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My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too.
Jack Welch
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Loyalty to a company, it's nonsense.
Jack Welch
