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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
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I had to pick myself up and get on with it, do it all over again, only even better this time.
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I don't know what would have happened to Wal-Mart if we had laid low and never stirred up the competition. My guess is that we would have remained a strictly regional operator.
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High expectations are the key to everything.
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In the beginning, I was so chintzy I really didn't pay my employees well.
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We let folks know we're interested in them and that they're vital to us. cause they are.
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Most of us don't invent ideas. We take the best ideas from someone else.
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Control your expenses better than your competition. This is where you can always find the competitive advantage.
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
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Give ordinary folk the chance to buy the same things as rich people.
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
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Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.