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Software is eating the financial services industry. We have a large addressable market for PayPal to play in.
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In many ways, leadership is about defining reality and inspiring hope, but if you have these great people around you and they know that what they do is going to be recognized, it can be incredibly powerful.
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PayPal benefited tremendously from having a close partnership with the eBay marketplace. It was a natural fit at the time.
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The cost of money rises dramatically if you can't afford to keep it in a bank.
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As we think about the future, one of the things we will do is to make sure PayPal becomes the central part of consumers' lives, how we enable consumers to manage and move their money more efficiently, easily, and less expensively than some traditional ways.
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If you want to have the best employees, there really needs to be a vision and a mission. Talent looks for a mission. And if you have the best talent, that's the single biggest competitive advantage any company can have.
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Digital payments have already made it easier to move and manage money. While there's more work to do, the potential is real and understood.
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In addition to my job at American Express, I'm also chairman of the board of Symantec, one of the leading players in anti-virus and cyber-crime prevention software, so I know firsthand just how sophisticated many of these attacks can be.
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We're trying to democratise financial services, to ensure that management and movement of money is a right for all citizens, not the privilege of the affluent.
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I consider myself a good communicator and a good salesman.
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I think what we really need to think about is how do we reimagine the management and movement of money in an era where everyone will have a smartphone.
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One way to understand human progress is to look at how technology has made products and services - once reserved for the elite - progressively more accessible and affordable.
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The digitisation of money, the rapid expansion of internet access and, of course, the adoption of mobile phones have created the perfect conditions to make it easier, secure, and affordable to save, spend, give, and borrow.
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On average, an underserved consumer spends 10% of their disposable income on unnecessary fees and interest rates.
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More people are using PayPal more frequently.
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I'm also the chairman of the board of Symantec, which is the world's largest cybersecurity - software cybersecurity company.
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We are excited to see how PayPal's global payment platform can help small businesses in Cuba thrive and grow by making it easier to connect to international markets.
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Full financial citizenship means more than just a savings account and a way to transfer money and pay bills. It also requires access to credit along with the ability to accept payments and run a business, send money to family or transact business across borders, contribute to the community and help others in need, and invest for the future.
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There is absolutely no room for discrimination against anyone in our country or anywhere in world.
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If we can provide a benefit and make money, it's a chance for us to expand the population of customers we serve, expand the products we put in the marketplace, and reinvent ourselves going forward.
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India is among the leaders in thinking about how technology can solve some of the problems about financial inclusion. But if you think that financial inclusion as a problem has a solution rooted in technology, it's obviously not the only thing.
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Monetizing by creating more value for a Venmo user makes a ton of sense to me. But other forms of monetization that are more intrusive, like in advertising or something like that, the jury is really still out for me.
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There's always some potential vulnerabilities in any system.
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I am a huge mixed martial arts practitioner.