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Putting people before profits is how we've tried to operate from the beginning.
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Our decision to close on Sunday was our way of honoring God and of directing our attention to things that mattered more than our business.
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If you have debt, you have to worry about it. I would challenge each of you to try to be debt-free.
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We live in a changing world, but we need to be reminded that the important things have not changed, and the important things will not change if we keep our priorities in proper order.
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In most cases we perform better when we're busy than when we're not busy. When we're slow, our mind wanders. We're not as attentive to our business. When we're on the firing line, we're sharper. We move more quickly and get the job done right.
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I'd be resentful if shareholders who don't know the business tried to tell me what to do.
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Opportunity presents itself sometimes in unusual situations. What you think is the worst thing turns out to be a good thing. Different circumstances challenge people to do things they didn't know they could do, and in those times when the outlook appears the worst, we find new reasons for optimism.
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Why did the chicken cross the road? To prove to the possum that it could be done.
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Why would I retire from something I enjoy doing? I can hardly wait to get here.
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Chick-fil-A is what it is today because of its people, purpose and product.
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Ringing the cash register is not the name of the game. It's only the scorekeeper, and it's not what motivates me. I'm motivated in my business by the compliments I receive about our people, our service, and the quality of our food.
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As a kid, I can't remember having anything to play with except a loose tooth. And that wasn't mine. It was my brother's.
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If you wish to enrich days, plant flowers; If you wish to enrich years, plant trees; If you wish to enrich Eternity, plant ideals in the lives of others.
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My riches are my family and my foster children. I try to store any material wealth in my hand, not my heart, so that I always feel free to give it away when the opportunity arises.
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We must motivate ourselves to do our very best, and by our example lead others to do their best as well.
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Every child I know who overcame long odds and grew into a responsible adult can point to an adult who stepped into his or her life as a FRIEND, a MENTOR, and a GUIDE.
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If you're excited about what you're doing, it's a lot more likely that your employees will also be excited. People want to work for a person, not a company. It's about relationships.
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I believe no amount of business school training or work experience can teach what is ultimately a matter of personal character. Businesses are not dishonest or greedy, people are. Thus, a business, successful or not, is merely a reflection of the character of its leadership.
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Each person's destiny is not a matter of chance; it's a matter of choice. It's determined by what we say, what we do, and whom we trust.