James Cash Penney Quotes
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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
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It is always the start that requires the greatest effort.
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The keystone of successful business is cooperation. Friction retards progress.
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The disciplined are free.
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No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.
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We get real results only in proportion to the real values we give.
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The best teamwork comes from men who are working independently toward one goal in unison.
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Success cannot come from standstill men. Methods change and men must change with them.
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Too many would-be executives are slaves of routine.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
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Courteous treatment will make a customer a walking advertisement.
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The greatest teacher I know is the job itself.
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Salesmanship, too, is an art; the perfection of its technique requires study and practice.
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Salesmanship is limitless. Our very living is selling. We are all salespeople.
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No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.
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I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
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Do not primarily train men to work. Train them to serve willingly and intelligently.
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As a rule, we find what we look for; we achieve what we get ready for.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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Every man must decide for himself whether he shall master his world or be mastered by it.
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I believe a man is better anchored who has a belief in the Supreme Being.
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Exchange ideas frequently.
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There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.