James Cash Penney Quotes
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Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.
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The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
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We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.
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Change is vital, improvement the logical form of change.
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My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.
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No serious-minded man should have time for the mediocre in any phase of his living.
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Men are not great or small because of their material possessions. They are great or small because of what they are.
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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Luck is always the last refuge of laziness and incompetence.
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I believe in trusting men, not only once but twice - in giving a failure another chance.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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No business can succeed in any great degree without being properly organized.
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It is the service we are not obliged to give that people value most.
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Growth is never by mere chance; it is the result of forces working together.
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Clock watchers never seem to be having a good time.
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The keystone of successful business is cooperation. Friction retards progress.
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Success will always be measured by the extent to which we serve the buying public.
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The well-satisfied customer will bring the repeat sale that counts.
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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.
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The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply.