-
The people who come to work deserve to be paid properly, and there's no excuse. I could understand someone making a small error, but sometimes people make systematic errors, and that's not right.
Fred DeLuca -
For a franchise system to work well, you really need people with an entrepreneurial mind-set because, while you have a large, overarching system that everybody has to work with, a lot of local issues have to be handled.
Fred DeLuca
-
To a large extent, we're working hard to fulfill the consumer demand for Subway sandwiches.
Fred DeLuca -
In 1974, we began franchising. We didn't have any big thought process except that, 'OK, franchising will help us get to our goal of 32 stores and help us run stores farther away from home.'
Fred DeLuca -
Most of the people we sign on as development agents commit to goals they don't believe are possible.
Fred DeLuca -
Everybody eats three times a day; it's only a question of where they choose to eat. The longer-term trends are people eat out more often.
Fred DeLuca -
Subway is a real point of pride. We have influenced the way people eat.
Fred DeLuca -
A lot of stuff happens daily when you're running a company like Subway. If you get too happy about some things or too unhappy about others, you get worn out. It's best if you can pace yourself a little bit more.
Fred DeLuca
-
If someone wants to eat healthy, they can do that and get the sandwich exactly right. I'm so pleased we're able to influence so many people and their eating habits.
Fred DeLuca -
Every time I come across learning items of interest, I'll send distribution voice mail to the appropriate group in the organization.
Fred DeLuca -
I was 17 years old when I built the first store... A very simple, basic store with a basic counter - not very much equipment, all purchased second-hand. And the menu was very simple.
Fred DeLuca -
There are so many ingredients that are approved for use. You can't be an expert on all of them.
Fred DeLuca -
I don't have much of a bucket list. I don't have a lot of needs and desires.
Fred DeLuca -
You really have to understand this isn't a business where you sit in the back room and do calculations - you have to be very concerned about employees and customers, because that's really what's going to bring you success.
Fred DeLuca