James Sinegal Quotes
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Paying your employees well is not only the right thing to do but it makes for good business.
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It doesn't do Costco any good if nobody can afford to buy anything.
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The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant.
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You take an educated gamble. If you don't occasionally make a mistake, you're not doing your job.
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Obscene salaries send the wrong message through a company. The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant.
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Everybody is watching you every minute anyways. If they think the message you're sending out is phony, they're going to say, 'Who does he think he is?' It's again good business. But it is also an obligation.
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You could raise the price of, say, a bottle of ketchup to $1.03 instead of $1, and no one would know. Raising prices just 3% per product would add 50% to your pretax income. Why not do it? It's like heroin: You do a little and you want a little bit more. Raising prices is the easy way.
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I think that most of the people running companies today are motivated and pay is a small portion of the motivation.
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You destroy the initiative of the working people if they don't feel they have a fighting chance to be a part of the American Dream.
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We are a company that promotes 100% within the company.
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It's like heroin: You do a little and you want a little bit more. Raising prices is the easy way.
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One of the strengths of our nation has always been a strong middle class who could afford their own homes and send their children to school.
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If you hire good people, give them good jobs, and pay them good wages, generally something good is going to happen.
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It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.
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In the final analysis, you get what you pay for.
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We want to turn our inventory faster than our people.
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We've always been in favor of improved wages for workers. When you have a strong middle class, they want to buy more stuff at Costco.
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Our attitude has always been that if you hire good people and provide good wages and good jobs and more than that - if you provide careers - that good things will happen to your company. I think we can say that that has been proved by the quality of people that we have and how they have built our organization.
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Our attitude is that if you hire good people and pay them a fair wage, then good things will happen for the company.
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When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen.
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If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.
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If somehow a proclamation were made that C.E.O.'s could only make a maximum of $300,000 a year, you would not have any shortage of very qualified men and women seeking the jobs.
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Paying good wages is not in opposition to good productivity.
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We always strive to be the best in the wage package.