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Our attitude is that if you hire good people and pay them a fair wage, then good things will happen for the company.
James Sinegal -
If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.
James Sinegal
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Technology helps us become more efficient and productive but our business still has a lot of art as opposed to strictly science.
James Sinegal -
You just can't get too focused on worrying about what's going to happen in the next quarter. You have to worry about where the business is headed long-term.
James Sinegal -
You don't have a very motivated working class, it starts to affect the dynamics of the economy. If workers are disenchanted and disenfranchised, productivity losses will go along with that.
James Sinegal -
I say at our management conferences that the amount Wal-Mart grows in just one year is the equivalent of Costco's size.
James Sinegal -
We've always been in favor of improved wages for workers. When you have a strong middle class, they want to buy more stuff at Costco.
James Sinegal -
Obscene salaries send the wrong message through a company.
James Sinegal
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When employees are happy, they are your very best ambassadors.
James Sinegal -
It is improper for one person to take credit when it takes so many people to build a successful organization. When you try to be top dong, you don't create loyalty. It you can't give credit (and take blame), you will drown in you inability to inspire.
James Sinegal -
If we take care of the business and keep our eye on the goal line, the stock price will take care of itself.
James Sinegal -
Driving stock up from one day to the next is not what we are about. We are about building a good company and performing for the long term. I know everyone says that, that sounds trite when I repeat it that way, but that is and has always been our attitude about our business. If we do the right things, the stock price will take care of itself, and our shareholders will be rewarded.
James Sinegal -
You have to worry about where the business is headed long-term.
James Sinegal -
I think the biggest single thing that causes difficulty in the business world is the short-term view. We become obsessed with it. But it forces bad decisions.
James Sinegal