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Unless the power of the corporation can be organized on an accepted principle of legitimacy, it will... be taken over by a Central government...
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- A manager sets objectives - A manager organizes - A manager motivates and communicates - A manager, by establishing yardsticks, measures - A manager develops people.
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There is every indication that the period ahead will be an innovative one, one of rapid change in technology, society, economy, and institutions.
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What the worker needs is to see the plant as if he were a manager. Only thus can he see his part, from his part he can reach the whole. This 'seeing' is not a matter of information, training courses, conducted plant tours, or similar devices. What is needed is the actual experience of the whole in and through the individual's work.
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The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
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Without institution there is no management. But without management there is no institution.
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A superior who works on his own development sets an almost irresistible example.
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A primary task of management in the developed countries in the decades ahead will be to make knowledge productive.
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Efficiency is doing things right; effectiveness is doing the right things.
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Today knowledge has power. It controls access to opportunity and advancement.
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Time is the scarcest resource and unless it is managed nothing else can be managed.
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The most important thing in communication is hearing what isn't said.
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For the social ecologist language is not 'communication.' It is not just 'message.' It is substance. It is the cement that holds humanity together. It creates community and communication. ...Social ecologists need not be 'great' writers; but they have to be respectful writers, caring writers.
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If war production should remain the only way out of a long-term depression, industrial society would be reduced to the choice between suicide through total war or suicide through total depression.
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There is a point of complexity beyond which a business is no longer manageable.
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Through systematic terror, through indoctrination, through systematic manipulation of stimulus, reward, and punishment, we can today break man and convert him into brute animal... The first step toward survival is therefore to make government legitimate again by attempting to deprive it of these powers... by international action to ban such powers.
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That the government's power under the Taft-Hartley Act to stop a strike by injunction so clearly strengthens the hand of the employer-even though it is used only when a strike threatens the national health, welfare, or safety-is a grave blemish and explains much of union resistance to the Act.
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As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.
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We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself-indeed the only order we can comprehend today is a dynamic, a moving, a changing one.
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It is better to pick the wrong priority than none at all.
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Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.
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I would hope that American managers - indeed, managers worldwide - continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than 'making deals.' Management affects people and their lives.
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One has to make a decision when a condition is likely to degenerate if nothing is done.
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With Christianity, freedom and equality became the two basic concepts of Europe; they are themselves Europe.