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The first organization structure in the modern West was laid down in the canon law of the Catholic Church eight hundred years ago.
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- A manager sets objectives - A manager organizes - A manager motivates and communicates - A manager, by establishing yardsticks, measures - A manager develops people.
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A superior who works on his own development sets an almost irresistible example.
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Without institution there is no management. But without management there is no institution.
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The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
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There is every indication that the period ahead will be an innovative one, one of rapid change in technology, society, economy, and institutions.
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A primary task of management in the developed countries in the decades ahead will be to make knowledge productive.
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Efficiency is doing things right; effectiveness is doing the right things.
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Today knowledge has power. It controls access to opportunity and advancement.
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The most important thing in communication is hearing what isn't said.
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What the worker needs is to see the plant as if he were a manager. Only thus can he see his part, from his part he can reach the whole. This 'seeing' is not a matter of information, training courses, conducted plant tours, or similar devices. What is needed is the actual experience of the whole in and through the individual's work.
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Time is the scarcest resource and unless it is managed nothing else can be managed.
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For the social ecologist language is not 'communication.' It is not just 'message.' It is substance. It is the cement that holds humanity together. It creates community and communication. ...Social ecologists need not be 'great' writers; but they have to be respectful writers, caring writers.
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There is a point of complexity beyond which a business is no longer manageable.
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Through systematic terror, through indoctrination, through systematic manipulation of stimulus, reward, and punishment, we can today break man and convert him into brute animal... The first step toward survival is therefore to make government legitimate again by attempting to deprive it of these powers... by international action to ban such powers.
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If war production should remain the only way out of a long-term depression, industrial society would be reduced to the choice between suicide through total war or suicide through total depression.
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That the government's power under the Taft-Hartley Act to stop a strike by injunction so clearly strengthens the hand of the employer-even though it is used only when a strike threatens the national health, welfare, or safety-is a grave blemish and explains much of union resistance to the Act.
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As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.
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It is better to pick the wrong priority than none at all.
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The world political system is till based on the concept of the national sovereign state. For the first time therefore, in three hundred years economy and sovereignty are becoming divorced from each other.
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'Value added' is a meaningless concept for a retail business , for a bank, for a life insurance company, and for any other business which is not primarily engaged in manufacturing.
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Growth as a goal, to repeat, is delusion. William James, the American philosopher, talked of the 'bitch goddess success.' A philosopher of business today might well talk of the 'bitch goddess growth.'
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People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.
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We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself-indeed the only order we can comprehend today is a dynamic, a moving, a changing one.