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Accept the fact that we have to treat almost anybody as a volunteer.
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The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.
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Keep the boss aware. Bosses, after all, are held responsible by their own bosses for the performance of their subordinates. They must be able to say: 'I know what Anne or John is trying to do.'
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When a subject becomes totally obsolete we make it a required course.
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Fascism is the stage reached after communism has proved an illusion. And it has been proven as much of an illusion in Stalinist Russia as it proven an illusion in pre-Hitler Germany. Communism in anything but name was abandoned in Russia when the Five-Year Plan was substituted for the New Economic Policy (NEP) after Lenin’s death.
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Engineers speak half–jokingly about Murphy's Law: ' If anything can go wrong, it will.' But complexity stands under a second law as well. Let me call it Drucker's law: 'If one thing goes wrong, everything else will, and at the same time.'
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All economic activity is by definition 'high risk.' And defending yesterday-that is, not innovating-is far more risky than making tomorrow.
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The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.
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The best way to predict the future is to create it.
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Free enterprise cannot be justified as being good for business. It can be justified only as being good for society.
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To be a manager requires more than a title, a big office, and other outward symbols of rank. It requires competence and performance of a high order.
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Making good decisions is a crucial skill at every level.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
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It has been said, and only half in jest, that a tough, professionally led union is a great force for improving management performance. It forces the manager to think about what he is doing and to be able to explain his actions and behavior.
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Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals', the ones who somehow know how to teach.
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We have only one alternative: either to build a functioning industrial society or see freedom itself disappear in anarchy and tyranny.
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A manager is responsible for the application and performance of knowledge.
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Financial 'synergy' is a will-o'-the-wisp.It looks good on paper, but it fails to work out in practice.
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The first step toward making the worker achieving is to make work productive.
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Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.
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Management by objective works - if you know the objectives. Ninety percent of the time you don't.
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Decisions exist only in the present.
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Absolute size by itself is no indicator of success and achievement, let alone of managerial competence. Being the right size is.
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The arts alone give direct access to experience. To eliminate them from education - or worse, to tolerate them as cultural ornaments - is antieducational obscurantism. It is foisted on us by the pedants and snobs of Hellenistic Greece who considered artistic performance fit only for slaves...