Joe Gebbia Quotes
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I'll never forget my first Art Basel.
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Every apartment I've ever lived in has had a space to make, create, and get stuff done within eyesight of my bed.
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Everything at Airbnb is a continuation of what it's like to be a guest in somebody's house. We think about how each stage makes people feel.
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I feel triumphant when our moms can use Airbnb without their technically inclined kids.
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Starting a company in San Francisco when we did usually meant it was destined to be a data-driven tech company. But that didn't seem to fully encompass what we wanted with Airbnb. When we tried looking through a tech lens, it didn't work. The humanity was missing.
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Sympathy relies on a common experience. If you're clumsy, you might have sympathy for others who tend to bump into things. Empathy, on the other hand, is the ability to understand another person's feelings even if you've never experienced them yourself.
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Digital communication is completely different from in-person, face-to-face conversations. One will give you surface insights, and the other really gives you depth.
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After World War II, communities and the trust they fostered began to erode in the United States. We moved away from dense city centers to fenced in suburban lots separated by broad highways.
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It's about more than making money; it's about connecting people in countries all around the world. Our social mission is to get people meeting each other, and we need people who align with that purpose.
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We expect Seoul to be one of our most important markets not only in Asia but around the world.
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People assume that the smarter your home, the better your life, but in reality, technology so often gets in the way of leading a good life.
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We do believe in an inside-out culture. If we hold our hosts and guests to an expectation of acceptance and belonging, it has to start within our company. Otherwise, how on earth do we have the credibility to hold them accountable if we're not doing it to ourselves?
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Creating the future means having a global vision and an extreme focus on the approachability of what we're creating.
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I have the privilege of working with our in-house design studio, called Samara, and our humanitarian team, called Human. Samara is thinking about the future of Airbnb, and Human is working on ways to leverage our platform outside the cause of day-to-day business.
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We've invented a new marketplace. There was no easy way to rent a person's bedroom over the Internet or book a vacation rental over the Internet. There was no guidebook for us to turn to as we defined this new marketplace.
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Design has always been a driving force in my life: it's the lens through which I experience the world.
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In New York, ingenuity goes hand-in-hand with the hustle to survive.
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Since the very beginning, we wanted to create an experience for our guests: more than just a place to sleep. We wanted to cook breakfast in the morning; we wanted to provide a subway map for our guests. Pick them up from the airport.
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For an international business such as ours, you can't localise without a local. That was a hard lesson for us. We had to be closer, physically present, which is when we put teams on the ground.
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Given Miami's unique role in Airbnb's roots, I'm particularly proud of how South Floridians have embraced home sharing as an opportunity to earn supplemental income and catalyze economic development in their communities.
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You have to know what your users are experiencing.
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Scheduled shipping is one of many inventions that has made New York a global capital of innovation and creativity - from Willis Carrier's invention of air conditioning in Buffalo and George Eastman's breakthrough film technology in Rochester to the rise of hip-hop in the South Bronx and the world's first cell phone call in Midtown Manhattan.
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I've experienced firsthand the disconnect between furniture, their environments, and the way people work.
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Airbnb is about the nexus of the online and offline to create the perfect customer experience.