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Airbnb is a trusted online marketplace for people to list, discover, and book unique accommodations around the world. From a private room to a private island, we offer an entertaining and personal way for travelers to unlock local experiences and see their surroundings through the eyes of a local.
Joe Gebbia -
The question that I can't shake - it's this question that keeps coming up for me - is What does the shared home of the future look like? People are sharing homes at a rate that no one ever predicted, but residences and homes weren't designed for it. They were designed around ideas of privacy and separation.
Joe Gebbia
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When trust works out right, it can be absolutely magical.
Joe Gebbia -
We started Airbnb because, like many across the U.S. and in New York, we were struggling to pay our rent and decided to open up our living room to fellow artists coming to town for a design conference. Sharing our apartment allowed us to stay in our home and start our company.
Joe Gebbia -
Dog-fooding is using your own products so that you understand from inside out what it is you're providing the customers. It's another way to gain insights and to gain intelligence. You use it yourself; you eat your own dog food. Every time we do that, we discover something that we can improve.
Joe Gebbia -
Airbnb has grown thanks to our hosts creating memorable experiences and inspiring their guests to be hosts in their hometowns.
Joe Gebbia -
You must have the ability to recognize good design and good user experience. These are core things at Airbnb. It doesn't matter which department you're in.
Joe Gebbia -
Ultimately, the power of the Airbnb platform is that it motivates guests to blend into communities, belong anywhere, and live like locals.
Joe Gebbia
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How do you convince somebody to host a stranger for the weekend? That's not a trivial thing. It's not something I think you can throw technology at, marketing at, or sales at. We threw design at it because that's all we knew, and in doing so, I feel like we brought a human touch to it, which is so needed.
Joe Gebbia -
When we go city by city, country by country, the majority of our hosts, our owners, are simply renting out their spare bedroom.
Joe Gebbia -
In general, we believe in regulation - just as long as it is fair and balanced.
Joe Gebbia -
To me, 'design thinking' is another way of saying empathize with the customer. It's consideration for the person you're designing for.
Joe Gebbia -
In art school, you learn that design is much more than the look and feel of something - it's the whole experience.
Joe Gebbia -
Of course Airbnb made mistakes the first year! Some came from our own preconceptions. When we started, we designed our interface for ourselves, Internet-savvy twentysomethings. We never considered the role of good eyesight in our interface - font size, vernacular; it all matters.
Joe Gebbia
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The sharing economy is out of the bag - and it's not going to go back in.
Joe Gebbia -
We believe that the best solutions come from solving your own problem. If you have a real problem, there's likely someone else who can relate. That's how Airbnb was born.
Joe Gebbia -
Airbnb is about travel.
Joe Gebbia -
What if cities embraced a culture of sharing? I see a future of shared cities that bring us community and connection instead of isolation and separation.
Joe Gebbia -
What we're doing with Airbnb feels like the nexus of everything that is right. We're helping people be more resourceful with the space they already have, and we're connecting people around the world.
Joe Gebbia -
Technology moves so quickly; you can't get comfortable with the business you have today because technology will progress.
Joe Gebbia
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To be truly empathetic, we have to acknowledge that we're all human, we're all flawed, and that life can be difficult.
Joe Gebbia -
Bringing words to life, storyboards show you things that words can't.
Joe Gebbia -
For me, one of my personal inspirations was designers in the mid-20th century named Charles and Ray Eames.
Joe Gebbia -
As our company has grown, how we configure and design our offices has been a crucial part of how we foster connection and collaboration throughout our teams.
Joe Gebbia