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Lyft treats people better than competition. So whether that's drivers or passengers, that goes into the car experience. That's why more and more people are choosing Lyft.
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Through social, location, and mobile technologies (SoLoMo) we now have the ability to leverage our virtual communities into the physical world, to bring our online experiences offline.
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There's a massive opportunity as more and more millennials and others in cities switch over from car ownership to transportation as a service. They are picking Lyft, and we want to stay focused on that big opportunity.
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Autonomous vehicles, because they'll be able to operate at a lower cost, will be able to pull more consumers into the Lyft network. And as you have more people switching from using their own car, they'll be taking more rides that still require a person behind the wheel.
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I believe that whenever an overall view or theme is applied to an entire industry, bad decisions will be made.
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The solution to transportation inefficiencies lies at the intersection of collaborative consumption and the social graph: Shifting transportation from ownership to access.
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Transportation is going to transition from ownership to transportation as a service. What is the best model to address the largest part of that market? We believe it's peer-to-peer.
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Car ownership as we know it will change. The promise of car ownership of the past, the freedom of open roads... the reality has been more of a burden.
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The times in my life I've felt the most alive is when I'm having a connection with people. We need to hack cities in a way to bring back that community culture.
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The main difference to me with Lyft is the sense of community and social experience. The pink mustache, fist bump and strict screening have fostered a strong sense of community with many stories of new friends, discovered jobs, and even some Lyft hugs after a tough break up.