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When you're at the center of the universe, you have to think quickly and size up a situation instantly because, whether you like it or not, you're going to be on the news the next day.
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Establish and maintain good working relationships with co-workers. You don't have to be friends, but you do have to be friendly.
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The same qualities that we all have that are good can lead us to bad things or lead us into a crisis if we don't try to balance them.
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Sometimes people honestly don't realize the magnitude of their words and have no idea that boundaries have been crossed.
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Allegations become facts, and facts become truth in the eyes of the public, whether they are true or not.
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The ambition and focus that propel you to success can also be your downfall.
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A wonderful quality about America is that we love redemption stories. We're quick to lash out and assign blame, but we also draw from deep reservoirs of forgiveness.
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A crisis, by its very nature, is a negative event.