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Social media's greatest assets - anonymity, 'virality,' interconnectedness - are also its main weaknesses.
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When we can commit a crime, we can also trigger debate. Cases go to courts. Media start covering the cases. But once you build smart environments where, if you meet a certain probabilistic profile, you won't even be allowed to board a bus, let alone commit a crime, we're perpetuating existing laws so they face no challenges or revision.
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For much of its existence, design was all about convenience. We wanted to hide technology so that users are not distracted into thinking about the tools they use.
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The Internet can empower groups whose aims are in fact antithetical to democracy.
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One would think that by the second decade of the twenty-first century, the intellectual poverty of technocracy and the primacy of politics over it would be a well-established truth in need of no further defense.
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Dictators aren't stupid, or regimes could be toppled easily by young people mobilizing on Facebook.
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Russian young people spend countless hours online downloading videos and having a very nice digital entertainment lifestyle, which does not necessarily turn them into the next Che Guevara.
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Diplomacy is, perhaps, one element of the U.S. government that should not be subject to the demands of 'open government'; whenever it works, it is usually because it is done behind closed doors. But this may be increasingly hard to achieve in the age of Twittering bureaucrats.
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If we don't like rent control, we ought to oppose it on political and social grounds - and not just by arguing that, thanks to smartphones and social networks, we can create new, more efficient markets for matching short-term renters with tenants.
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I went to SXSW in 2011. God, that was awful. I mean, I only went because my publisher wanted me to promote the book and the organizers invited me and it seemed silly not to go, especially for a relatively unknown first-time author. This is just not my cup of tea; the fewer such events I do on an annual basis, the happier I feel.
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Truly smart technologies will remind us that we are not mere automatons who assist big data in asking and answering questions.
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Much of the real computer talent today is concentrated in the private sector.
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Simply getting a country's population online is not going to trigger a revolution in critical thinking.
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Cyberattacks have become a permanent fixture on the international scene because they have become easy and cheap to launch. Basic computer literacy and a modest budget can go a long way toward invading a country's cyberspace.
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However revolutionary it may be, the Internet still hasn't altered the basic law of human communication: Being nice to your interlocutors is a good way to start any negotiations, particularly, when being hostile is an open invitation for a cyber-fight.
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Someone ought to publish a book about the doomsayers who keep publishing books about the end of publishing.
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The Internet has made it much more effective and cheaper to spread propaganda.
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Creative experimentation propels our culture forward. That our stories of innovation tend to glorify the breakthroughs and edit out all the experimental mistakes doesn't mean that mistakes play a trivial role. As any artist or scientist knows, without some protected, even sacred space for mistakes, innovation would cease.
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As Barbara Streisand discovered, adopting a militaristic posture against a tech-savvy mob of civil libertarians is not going to be of much help: Many of them run their own servers and blogs - and have thousands of friends on their social networks - so overzealous attempts to silence them only lead to wider dissemination of sensitive information.
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For all its shortcomings, Wikipedia does have strong governance and deliberative mechanisms; anyone who has ever followed discussions on Wikipedia's mailing lists will confirm that its moderators and administrators openly discuss controversial issues on a regular basis.
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Faster roads are not always safer roads - and virtually all societies, democratic or authoritarian, prefer safety over speed, even if many of their citizens enjoy fast driving.
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I used to work for an NGO called Transitions Online, and I was their Director of New Media. I was a very idealistic fellow who thought that he could use blogs, social networks and new media to help promote democracy, human rights and freedom of expression.
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The decentralized nature of online conversations often makes it easier to manipulate public opinion, both domestically and globally. Regimes that once relied on centralized systems of media control can now deliver ideological messages more subtly, with the help of little-known intermediaries like anonymous commenters on websites.
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There is this absurd assumption that the revitalisation of the public sphere is always a good thing. I think people tend to confuse 'civic' and 'civil,' and they believe that everything that is done by citizens is necessarily a good thing because you build a network, an association.