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To be successful, it is imperative that you not only know the organizations you work with, but more specifically, you have to know the actual people you work with within these organizations, understand what their personal goals and motivations are. In short, to be successful, you need to humanize your clients.
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People who have a higher EQ (Emotional Quotient) lead more successful professional and personal lives, are healthier, and even live longer.
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Even if I have to work, scheduling breaks where I disconnect from technology can be beneficial.
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Own the leadership style that makes you you. If you are an empathetic leader by nature, embrace that.
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Emotions matter. They influence all aspects of our lives - how we live, work, and play - from the decisions we make and how we communicate. Emotions also influence our overall health and well being.
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My Ph.D. is in computer vision and machine learning. I developed software that can read your emotions from your face as part of my doctorate work.
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We recognize that your emotional information is extremely personal. And so we have veered away from all use cases where that data is being collected without your consent.
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My own work falls into a subset of AI that is about building artificial emotional intelligence, or Emotion AI for short.
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Emotion-enabled wearable glasses can help individuals who are visually impaired read the faces of others, and it can help individuals on the autism spectrum interpret emotion, something that they really struggle with.
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If you're a content creator looking to elicit a certain emotion, we can validate that. In cases where an ad is trying to elicit humor, we can tell you if people get the jokes or not by the number of people who smile, the intensity of the smile, and the timing of the smile.
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I do believe I have certain strengths as a female CEO, such as having another level of awareness through emotional intelligence.
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I very purposely have an open communication culture, where I encourage employees to approach me with their ideas without dominating them.
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I see that our emotional AI technology can be a core component of online learning systems - health wearables, even.
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I spent a lot of time wondering about the future. I am curious: when we have AI, and it becomes more mainstream, how is that going to affect the way we communicate with each other?
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As co-founder and CEO of an AI company, I am used to there not being many women in the room, especially in AI.
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In general, in more collectivist cultures, we see that in group settings, people dampen their emotions but are very expressive when they are at home alone. In more individualistic cultures, such as North America and Europe, it's the opposite - people are more expressive in group settings than when they are by themselves.
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In online learning environments, it is often hard to tell whether a student is struggling. By the time test scores are lagging, it's often too late - the student has already quit.
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I am often asked how does being a woman affect my work at Affectiva. Honestly, I don't think it does.
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Now with our Software Developer Kit (SDK), any developer can embed Emotion AI into the apps, games, devices, and digital experiences they are building, so that these can sense human emotion and adapt. This approach is rapidly driving more ubiquitous use of Emotion AI across a number of different industries.
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We're very interested in helping individuals on the autism spectrum cope and learn about social interactions and regulating emotions.
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Make sure you give credit to those technologies adjacent to your own - even if they are your competitors.
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Emotions don't disrupt our rational thinking but guide and inform it. But they are missing from our digital experience. Your smartphone knows who you are and where you are, but it doesn't know how you feel. We aim to fix that.
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Because being CEO can feel lonely, I journal religiously as a way to express my thoughts, feelings and aspirations. Looking back at earlier entries helps me reflect on challenges and celebrate progress and successes.
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I discovered that as a founder and now CEO, my commitment to and passion for Affectiva is super contagious. It is contagious with my team and at internal company meetings, injecting a new energy and sense of camaraderie.
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