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Positive reinforcement generates more behavior than is minimally required. We call this discretionary effort, and its presence in the workplace is the only way an organization can maximize performance.
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The trendy management fads concentrate on antecedents, .. but the only thing that makes what you do (before a behavior) effective is its consistent pairing with a consequence. Antecedents get us going. Consequences keep us going.
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If people don’t like you, practically nothing you do will be received well.
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Getting the right behaviors to occur at the right time in the right way and at the right frequency is what separates the successful strategies from the unsuccessful ones.
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Competence comes when successful outcomes are produced by values-driven, purposeful behaviors.
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What percentage of the followers shares failures or mistakes with peers and the leader?
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The best kind of performance review is no performance review.
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People act the way they do because they have learned to act that way.