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Nothing predicts future behavior as much as past impunity.
Carol Tavris -
History is written by the victors, but it's victims who write the memoirs.
Carol Tavris
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What can I possibly have in common with perpetrators of murder and torture? It is much more reassuring to believe that they are evil and be done with them. We dare not let a glimmer of their humanity in the door, because it might force us to face the haunting truth of cartoonist Walt Kelly’s great character Pogo, who famously said: “We have met the enemy and he is us.
Carol Tavris -
American parents, teachers, and children were far more likely than their Japanese and Chinese counterparts to believe that mathematical ability is innate; if you have it, you don’t have to work hard, and if you don’t have it, there’s no point in trying. In contrast, most Asians regard math success, like achievement in any other domain, as a matter of persistence and plain hard work. Of course you will make mistakes as you go along; that’s how you learn and improve. It doesn’t mean you are stupid.
Carol Tavris -
We want to hear, we long to hear, “I screwed up. I will do my best to ensure that it will not happen again.” Most of us are not impressed when a leader offers the form of Kennedy’s admission without its essence, as in Ronald Reagan’s response to the Iran-Contra scandal, which may be summarized as “I didn’t do anything wrong myself, but it happened on my watch, so, well, I guess I’ll take responsibility.” That doesn’t cut it.
Carol Tavris -
To resolve the dissonance between “I love this person” and “This person is doing some things that are driving me crazy” will enhance their love story or destroy it.
Carol Tavris -
Most people, when directly confronted by evidence that they are wrong, do not change their point of view or course of action but justify it even more tenaciously. Even irrefutable evidence is rarely enough to pierce the mental armor of self-justification.
Carol Tavris -
The trouble is that once people develop an implicit theory, the confirmation bias kicks in and they stop seeing evidence that doesn’t fit it.
Carol Tavris
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It is considered unhealthy in America to remember mistakes, neurotic to think about them, psychotic to dwell upon them. —playwright Lillian Hellman
Carol Tavris -
We are all capable of believing things which we know to be untrue, and then, when we are finally proved wrong, impudently twisting the facts so as to show that we were right. Intellectually, it is possible to carry on this process for an indefinite time: the only check on it is that sooner or later a false belief bumps up against solid reality, usually on a battlefield. —George Orwell, 1946
Carol Tavris -
What, then, was the new strategy he proposed? More troops and more money. For him, any other option was unthinkable. It would mean he had made a colossal mistake.
Carol Tavris -
This habit starts awfully early. Social psychologist Marilynn Brewer, who has been studying the nature of stereotypes for many years, once reported that her daughter returned from kindergarten complaining that “boys are crybabies.”25 The child’s evidence was that she had seen two boys crying on their first day away from home. Brewer, ever the scientist, asked whether there hadn’t also been little girls who cried. “Oh yes,” said her daughter. “But only some girls cry. I didn’t cry.” Brewer’s little girl was already dividing the world, as everyone does, into us and them. Us is the most fundamental social category in the brain’s organizing system, and it’s hardwired.
Carol Tavris -
Certain categories of us are more crucial to our identities than the kind of car we drive or the number of dots we can guess on a slide—gender, sexuality, religion, politics, ethnicity, and nationality, for starters. Without feeling attached to groups that give our lives meaning, identity, and purpose, we would suffer the intolerable sensation that we were loose marbles floating in a random universe. Therefore, we will do what it takes to preserve these attachments. Evolutionary psychologists argue that ethnocentrism—the belief that our own culture, nation, or religion is superior to all others—aids survival by strengthening our bonds to our primary social groups and thus increasing our willingness to work, fight, and occasionally die for them. When things are going well, people feel pretty tolerant of other cultures and religions—they even feel pretty tolerant of the other sex!—but when they are angry, anxious, or threatened, the default position is to activate their blind spots.
Carol Tavris -
It's the people who almost decide to live in glass houses who throw the first stones.
Carol Tavris
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God is in the truth.
Carol Tavris -
We need a few trusted naysayers in our lives, critics who are willing to puncture our protective bubble of self-justifications and yank us back to reality if we veer too far off. This is especially important for people in positions of power.
Carol Tavris -
Prejudices emerge from the disposition of the human mind to perceive and process information in categories. “Categories” is a nicer, more neutral word than “stereotypes,” but it’s the same thing. Cognitive psychologists consider stereotypes to be energy-saving devices that allow us to make efficient decisions on the basis of past experience; help us quickly process new information and retrieve memories; make sense of real differences between groups; and predict, often with considerable accuracy, how others will behave or how they think. We wisely rely on stereotypes and the quick information they give us to avoid danger, approach possible new friends, choose one school or job over another, or decide that that person across this crowded room will be the love of our lives.
Carol Tavris -
In the horrifying calculus of self-deception, the greater the pain we inflict on others, the greater the need to justify it to maintain our feelings of decency and self-worth.
Carol Tavris