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Sabotage is not merely something to be avoided or wished away; instead, it comes with the territory of leading, whether the “territory” is a family or an organization. And a leader’s capacity to recognize sabotage for what it is—that is, a systemic phenomenon connected to the shifting balances in the emotional processes of a relationship system and not to the institution’s specific issues, makeup, or goals—is the key to the kingdom.
Edwin H. Friedman -
In any type of institution whatsoever, when a self-directed, imaginative, energetic, or creative member is being consistently frustrated and sabotaged rather than encouraged and supported, what will turn out to be true one hundred percent of the time, regardless of whether the disrupters are supervisors, subordinates, or peers, is that the person at the very top of that institution is a peace-monger.
Edwin H. Friedman
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One of the most extraordinary examples of adaptation to immaturity in contemporary American society today is how the word abusive has replaced the words nasty and objectionable.
Edwin H. Friedman -
The colossal misunderstanding of our time is the assumption that insight will work with people who are unmotivated to change. Communication does not depend on syntax, or eloquence, or rhetoric, or articulation but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them. Even the choicest words lose their power when they are used to overpower. Attitudes are the real figures of speech.
Edwin H. Friedman -
Whether we are considering a toothache, a tumor, a relational bind, a technical problem, crime, or the economy, most individuals and most social systems, irrespective of their culture, gender, or ethnic background, will “naturally” choose or revert to chronic conditions of bearable pain rather than face the temporarily more intense anguish of acute conditions that are the gateway to becoming free.
Edwin H. Friedman -
Attitudes are the real figures of speech.
Edwin H. Friedman -
In every part of the world, where corruption, bribery, delusion and injustice are practiced, those who practice it are guilty, Noah, but so are the `innocents.
Edwin H. Friedman -
Indeed, a funeral can give a subsequent event new importance for the entire family because the newly celebrated individual becomes the replacement for the family member who has just died.
Edwin H. Friedman
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I eventually came to define my marriage counseling, no matter what the cultural mix, as trying to help people separate so that they would not have to “separate.”
Edwin H. Friedman -
I have been struck by how families, corporations, and other kinds of institutions are constantly trying to cure their own chronic ills through amputations, “strong medicine,” transfusions, and other forms of surgery, only to find that, even when successful for the moment, the excised tumor returns several years later in “cells” that never knew the “cells” that left.
Edwin H. Friedman -
MORAL: The grass is only greener when you're not caring for your own lawn.
Edwin H. Friedman -
Leadership through self-differentiation is not easy; learning techniques and imbibing data are far easier. Nor is striving or achieving success as a leader without pain: there is the pain of isolation, the pain of loneliness, the pain of personal attacks, the pain of losing friends. That’s what leadership is all about.
Edwin H. Friedman -
It has been my impression that at any gathering, whether it be public or private, those who are quickest to inject words like sensitivity, empathy, consensus, trust, confidentiality, and togetherness into their arguments have perverted these humanitarian words into power tools to get others to adapt to them.
Edwin H. Friedman -
The great lesson here for all imaginatively gridlocked systems is that the acceptance and even cherishing of uncertainty is critical to keeping the human mind from voyaging into the delusion of omniscience.
Edwin H. Friedman
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Communication does not depend on syntax, or eloquence, or rhetoric, or articulation but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them.
Edwin H. Friedman -
Anyone who wishes to advance our species or an institution must possess those qualities which those who have little sense of self will perceive as narcissistic. All this besides the fact that “arrogant,” “headstrong,” “narcissistic,” and “cold” will be the terms used against any person who tries to be more himself or herself.
Edwin H. Friedman -
A major criterion for judging the anxiety level of any society is the loss of its capacity to be playful.
Edwin H. Friedman -
The degree of pain we are experiencing at any time almost always includes two variables: the stimulus “causing” the discomfort, and the threshold for tolerance—that is, the capacity to overcome or perhaps reduce the sensation itself.
Edwin H. Friedman -
But what is clear about pain universally is this: To the extent that we are motivated to get on with life, we seem to be able to tolerate more pain; in other words, our threshold seems to increase. Conversely, to the extent that we are unmotivated to get out of our chair, our threshold seems to go down.
Edwin H. Friedman -
A willingness to be exposed and vulnerable. One of the major limitations of imagination’s fruits is the fear of standing out. It is more than a fear of criticism. It is anxiety at being alone, of being in a position where one can rely little on others, a position that puts one’s own resources to the test, a position where one will have to take total responsibility for one’s own response to the environment. Leaders must not only not be afraid of that position; they must come to love it.
Edwin H. Friedman
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The colossal misunderstanding of our time is the assumption that insight will work with people who are unmotivated to change. If you want your child, spouse, client, or boss to shape up, stay connected while changing yourself rather than trying to fix them.
Edwin H. Friedman -
A leader must separate his or her own emotional being from that of his or her followers while still remaining connected. Vision is basically an emotional rather than a cerebral phenomenon, depending more on a leader’s capacity to deal with anxiety than his or her professional training or degree. A leader needs the capacity not only to accept the solitariness that comes with the territory, but also to come to love it. These criteria are based on the recognition that “no good deed goes unpunished”; chronic criticism is, if anything, often a sign that the leader is functioning better! Vision is not enough.
Edwin H. Friedman -
Leadership can be thought of as a capacity to define oneself to others in a way that clarifies and expands a vision of the future.
Edwin H. Friedman -
The ability to allow or even make room for reactivity in the other, without reciprocating, creates the best chance that both partners can go on to their next relationships with the least amount of emotional baggage.
Edwin H. Friedman