Maelle Gavet Quotes
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I can be more cold than people would like me to be.
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The history of business has shown that companies usually only regulate themselves if they're forced to by legislation, or out of self-interest - often in the shape of a marketable message that will help sell more products.
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Within Internet users, you have a big chunk of people who can convert to online shopping.
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All the big online retailers are looking at how to enter the Russian market.
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Russia is an amazing country to be an entrepreneur.
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The fundamental vision hasn't changed. What does change is how you get there, because there are still problems you have to figure out.
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If you have drive and energy, everything is possible.
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E-commerce is applicable to Russia, just as it's applicable to any other market.
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I tell my colleagues that it is actually all right to make mistakes, and I am worried when they do not make them, because it means that they either hide them from me or are not trying hard enough.
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A great deal of energy is spent daily on pushing the Russian e-commerce boom along while managing all aspects of growth and development along the way.
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At Ozon, salaries are evaluated every year based on market benchmarks which are gender neutral.
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From the consumer perspective, what happened in the U.S. 10 years ago and Europe five years ago is now happening in Russia. People are beginning to understand that e-commerce is easy and safe.
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The goal wasn't to create a billion-dollar company. The goal was to create something useful where I could learn things.
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Not only is self-regulation largely a fantasy, but repeated scandals across multiple industries have proved that companies are fundamentally incapable of self-regulating for the greater good.
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Competition is good because we need to educate customers, and Ozon.ru itself will not be able to do it.
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It simply isn't acceptable for the likes of Google, Facebook, Amazon and others, which amass data by the terabyte, to say, 'Don't worry, your information's safe with us, as all sorts of rules protect you' - when all evidence suggests otherwise.
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That's the mantra I use when the team tells me something is too complicated. People keep saying, 'We need more prioritization.' I say, 'Guys, what you want is less work. And that is not going to happen.'
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The pickup points are a natural additional network for delivery. For me, the surprise is that Amazon didn't come up with that idea.
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The Russians are not as addicted to coffee as the Americans. We should work on that!
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Ozon.ru is made up of four businesses. Ozon.ru is an online retailer, O'Courier focuses on shipping, Ozon.Travel, and our most recent acquisition, Sapato, the leading online shoe and accessory retailer.
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The Russian customers don't feel very comfortable with online transactions.
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The problem is Silicon Valley, which is an amazing ecosystem, also ends up being an amazing bubble, with white guys talking to white guys about white-guy problems. So it's great, but you kind of miss a lot of things around you.
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After I completed the project for BCG, I was offered the position of Director of Marketing for Ozon.ru.
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I think Russia is a difficult country, and it's very difficult for people to adapt here, especially if they don't speak the language well.