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If we overregulate, over control, impose too many burdens and too much bureaucracy - or if we do it across the board, without taking into account the differences among businesses and their relative impact on society - that could make people risk-averse and dampen the entrepreneurial spirit.
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Smarter is always the answer.
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IBM isn't investing billions of dollars every year into research and development - and winning more patents than our top 10 competitors combined for more than a decade - as an academic exercise. But research is now being driven much more by what people need rather than just by what is possible.
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Enterprise is hard work. You have to integrate the client with the optimized systems of all the servers and software.
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Tech never comes back the same.
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From now on, the technology companies that succeed will be those that have developed skills at listening and a sophisticated understanding of their customers' industries.
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I think everybody at IBM knows the early 1990s disaster, and it's in our fabric that you cannot miss the ship.