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It's about communication. It's about honesty. It's about treating people in the organization as deserving to know the facts. You don't try to give them half the story. You don't try to hide the story. You treat them as - as true equals, and you communicate and you communicate and communicate.
Louis V. Gerstner, Jr.
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We do not need Departments of Commerce, Labor, and Education; we need a single Department of Skills that will promote an integrated approach to global competitiveness.
Louis V. Gerstner, Jr.
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I'm leery of legislative solutions to what is morality.
Louis V. Gerstner, Jr.
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I firmly believe that IBM's size can be used to its advantage.
Louis V. Gerstner, Jr.
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A lot of people saved IBM. Yes, I was the leader of that team, but I could never have done it without a group of IBMers helping me.
Louis V. Gerstner, Jr.
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I want to take IBM back to its roots.
Louis V. Gerstner, Jr.
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The next thing is: we can make IBM even better. We brought IBM back but we're gunning for leadership.
Louis V. Gerstner, Jr.
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I want to become a student. I want to read Chinese history and go on a dig.
Louis V. Gerstner, Jr.
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If life was so easy that you could just go buy success, there would be a lot more successful companies in the world.
Louis V. Gerstner, Jr.
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Reorganization to me is shuffling boxes, moving boxes around. Transformation means that you're really fundamentally changing the way the organization thinks, the way it responds, the way it leads. It's a lot more than just playing with boxes.
Louis V. Gerstner, Jr.
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The Internet is ultimately about innovation and integration, but you don't get the innovation unless you integrate Web technology into the processes by which you run your business.
Louis V. Gerstner, Jr.
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Quite frankly, I am not very comfortable in chitchat. When I go to board meetings, I arrive two minutes before and leave when it's over. I don't stay for lunch or go early and have coffee.
Louis V. Gerstner, Jr.
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You know, you don't need a leader to sort of administer something that's going very well. In fact, in one sense, an overly ambitious person in that circumstance can probably screw it up.
Louis V. Gerstner, Jr.
