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Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Margaret Heffernan
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If I have to spend a lot of time on planes, I try to think of this as time off. In certain ways, it's more restful than home: no Internet, no phones, no interruptions.
Margaret Heffernan
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Clearing your head of distractions in order to notice and understand the people you are with can feel inefficient - there are so many other people and issues to think about. But being present makes you effective.
Margaret Heffernan
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Companies are bought for their revenue, customer base, technology, or people. A few great companies offer all of these, but any valuable business offers one.
Margaret Heffernan
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For good ideas and true innovation, you need human interaction, conflict, argument, debate.
Margaret Heffernan
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Everywhere I look, there are ads marking Mother's Day. Mostly they conform to stereotype: flowers, jewelry, perfume. Not a lot of books. Not many computers. Few tools. Little that's useful.
Margaret Heffernan
