Ed Robertson Quotes
Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.

Quotes to Explore
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More than trends, consumers need functionality. Everything needs an element of fashion, but that's more like a spice.
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Countries that intervene militarily rarely do so out of pure altruism.
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I feel at home in a lot of places, but I am truly an African-American.
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We passionately set up a programme that we call the Indian gun programme. I challenged Colonel Bhatia, who heads our defence business, that let's build an Indian gun. There's a belief that Indian companies aren't capable of this, and we want to prove them wrong, as we did in components.
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These days i tend to use one project I do as a kind of offshoot to the next.
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When love is pure, it has the power to conquer. Lover and beloved conquer each other by their affection. The source, the essence, the fullest manifestation of love's conquering power is the love of the soul for the supreme soul, or God.
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You need to impress me, outwit me, compete with me? Go ahead, knock yourself out, I have no problem with that at all.
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I have to satisfy my audience.
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Peter Dinklage is one of my oldest friends from New York!
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The genius which runs to madness is no longer genius.
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A man's kiss is his signature.
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I couldn't hold it together today. George Clooney asked me if I was OK, and I practically collapsed. I couldn't stop crying, I had to go off sobbing like an idiot.
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If my life had to be a song I would name it, 'Live every day like its your best day ever', because it pretty much is.
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We're just a bubble in a boiling pot.
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As a child, I studied violin. My sister, who's 10 years older, was the actress in the family. I was painfully shy.
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No one wants to read an apologetic book.
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I'm very fast on teaching guys. Like, when I came over here, I only had two rehearsals with the band. I wondered when I first got here... but it sure came up great.
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To be honest, a lot of ride-alongs are not that great. There might be one or two calls on the radio - not a lot - depending on what time you go.
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Just because you have a disagreement with your friends or family members does not mean there are not plenty of other areas on which you see eye to eye. It just means you have a difference of opinion.
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'Murphys law of economic policy': Economists have the least influence on policy where they know the most and are most agreed; they have the most influence on policy where they know the least and disagree most vehemently.
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What I've learned is sometimes it's good not to have all the same actions and have all the same takes. The variety you provide gives the director later on in post-production the ability to construct a more interesting performance as he puts the movie together.
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The only purpose of customer service is to change feelings.
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Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.