Ed Robertson Quotes
Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.

Quotes to Explore
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More than trends, consumers need functionality. Everything needs an element of fashion, but that's more like a spice.
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Countries that intervene militarily rarely do so out of pure altruism.
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I feel at home in a lot of places, but I am truly an African-American.
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We passionately set up a programme that we call the Indian gun programme. I challenged Colonel Bhatia, who heads our defence business, that let's build an Indian gun. There's a belief that Indian companies aren't capable of this, and we want to prove them wrong, as we did in components.
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These days i tend to use one project I do as a kind of offshoot to the next.
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When love is pure, it has the power to conquer. Lover and beloved conquer each other by their affection. The source, the essence, the fullest manifestation of love's conquering power is the love of the soul for the supreme soul, or God.
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You need to impress me, outwit me, compete with me? Go ahead, knock yourself out, I have no problem with that at all.
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I have to satisfy my audience.
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Peter Dinklage is one of my oldest friends from New York!
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The genius which runs to madness is no longer genius.
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A man's kiss is his signature.
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I couldn't hold it together today. George Clooney asked me if I was OK, and I practically collapsed. I couldn't stop crying, I had to go off sobbing like an idiot.
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If my life had to be a song I would name it, 'Live every day like its your best day ever', because it pretty much is.
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We're just a bubble in a boiling pot.
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As a child, I studied violin. My sister, who's 10 years older, was the actress in the family. I was painfully shy.
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No one wants to read an apologetic book.
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I'm very fast on teaching guys. Like, when I came over here, I only had two rehearsals with the band. I wondered when I first got here... but it sure came up great.
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To be honest, a lot of ride-alongs are not that great. There might be one or two calls on the radio - not a lot - depending on what time you go.
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Let justice be done, though the heavens fall.
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I think love to another human can't be wrong in any way. And to show that by painting my nails in rainbow colours, is a simple way to hopefully spread a little joy.
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Let every man judge according to his own standards, by what he has himself read, not by what others tell him.
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As leaders, we're giving out grades in every encounter we have with people. We can choose to give out grades as an expectation to live up to, and then we can reassess them according to performance. Or we can offer grades as a possibility to live into. The second approach is much more powerful.
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Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.