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In general, insurers say criticisms of claims-handling are unfair because most policyholders are paid promptly, and some denials are necessary to root out fraud.
Charles Duhigg
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Hank Paulson, the happy capitalist warrior who spent his life pursuing and defending free markets, is now the biggest interventionist Treasury secretary we've had since the Great Depression.
Charles Duhigg
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Older consumers don't want to be treated like teenagers; what's more, they don't want to believe they fall into any niche at all.
Charles Duhigg
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A huge amount of success in life comes from learning as a child how to make good habits. It's good to help kids understand that when they do certain things habitually, they're reinforcing patterns.
Charles Duhigg
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As the nation's elderly population grows, dozens of industries have tried to harness the political might of older Americans for corporate goals.
Charles Duhigg
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For years, agency officials said that atrazine in drinking water posed almost no risk to humans or the environment.
Charles Duhigg
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In California, up to 15 percent of wells in agricultural areas exceed a federal contaminant threshold, according to studies.
Charles Duhigg
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It almost goes without saying that when you are a startup, one of the first things you do is you start setting aside money to defend yourself from patent lawsuits, because any successful company, even moderately successful, is going to get hit by a patent lawsuit from someone who's just trying to look for a payout.
Charles Duhigg
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Many environmental advocates argue that agricultural pollution will be reduced only through stronger federal laws.
Charles Duhigg
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Cash from a reverse mortgage can be paid out in several ways, including a lump sum, a monthly payment, a line of credit, or a combination of those. If you do not need money right away, it is usually a bad idea to take all the money upfront, since it starts accumulating interest charges immediately.
Charles Duhigg
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In the past, NASDAQ has defended flash orders.
Charles Duhigg
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Stock exchanges say that more than half of all trades are now executed by just a handful of high-frequency traders, who use rapid-fire computers to essentially force slower investors to give up profits, then disappear before anyone knows what happened.
Charles Duhigg
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The waste from power plants is essentially what is left over when you burn coal. And as we all know, coal is a relatively dirty mineral.
Charles Duhigg
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You can't suddenly say, 'I want a brand new habit tomorrow,' and expect it to be easy and effortless.
Charles Duhigg
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When the vast baby-boom generation exploded into adolescence in the 1960s, marketers exulted. Advertising consultants, always eager to coin a phrase, began happily explaining to corporations the difference between 'teenyboppers' and 'counterculture consumers.'
Charles Duhigg
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Unlike other sports, which are largely determined by individual athletic ability or team strength, NASCAR requires its competitors to cooperate in order to win.
Charles Duhigg
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Typically, when there are corporate habits that undermine individuals, it has emerged without any sort of central planning. Nobody sits down and says, 'I'm going to create an evil habit for this corporation.'
Charles Duhigg
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Students in school cheat not to get the 'A,' but to avoid the 'C.'
Charles Duhigg
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Everyone dies, and before that, most people eventually lose some of their faculties. So some people worry that as marketers get better at targeting the elderly, the line between advertising and unscrupulous manipulation will be harder to discern.
Charles Duhigg
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America has always had an apocalyptic strain. Yet it also seems to believe that if, or when, The End comes, it will still come out on top.
Charles Duhigg
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Like solo sailors venturing into the Southern Ocean, climbers are seduced by risk. The desire to push to a summit or scale a rock face is so strong that they consciously or subconsciously minimize safety precautions drilled into their brains.
Charles Duhigg
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Medicare's top officials said in 2006 that they had reduced the number of fraudulent and improper claims paid by the agency, keeping billions of dollars out of the hands of people trying to game the system.
Charles Duhigg
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Since the 17th century, insurance agents have been the foremost experts on risk.
Charles Duhigg
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Since cowardice must occur at a time and place where an enemy either has already appeared or may yet turn up, servicemen in peacetime - and ordinary civilians - can breathe a sigh of relief. If you are yellow-bellied back home, you're not technically a coward.
Charles Duhigg
