-
In general, insurers say criticisms of claims-handling are unfair because most policyholders are paid promptly, and some denials are necessary to root out fraud.
Charles Duhigg
-
Prosecutors say it would be next to impossible to get one teen to testify in court that another had slipped him or her a copied disc at lunchtime. And besides, isn't sharing music a time-honored part of teen friendship?
Charles Duhigg
-
The cooperation of NASCAR - or any other system, it turns out - persists only when everyone believes he has the opportunity to win.
Charles Duhigg
-
I think there's a lot of people who right now are worried that people are going down frivolous paths, like inventing new social networks or new games, instead of inventing the cures for cancer or fundamental technologies that will change the world.
Charles Duhigg
-
As homeowners see the value of their homes decline, they become more likely to delay purchases of the big items - like automobiles, electronics and home appliances - that are ballasts of the American economy. When those purchases decline, large manufacturing firms, suddenly short on funds, could begin laying off employees.
Charles Duhigg
-
For decades, activist shareholders were an entertaining, but largely ignored, Wall Street sideshow. Disgruntled investors would attend annual meetings to harangue executives, criticize strategies - and protest that their complaints were being ignored.
Charles Duhigg
-
In California, up to 15 percent of wells in agricultural areas exceed a federal contaminant threshold, according to studies.
Charles Duhigg
-
A huge amount of success in life comes from learning as a child how to make good habits. It's good to help kids understand that when they do certain things habitually, they're reinforcing patterns.
Charles Duhigg
-
As the nation's elderly population grows, dozens of industries have tried to harness the political might of older Americans for corporate goals.
Charles Duhigg
-
Unlike other sports, which are largely determined by individual athletic ability or team strength, NASCAR requires its competitors to cooperate in order to win.
Charles Duhigg
-
The waste from power plants is essentially what is left over when you burn coal. And as we all know, coal is a relatively dirty mineral.
Charles Duhigg
-
America has always had an apocalyptic strain. Yet it also seems to believe that if, or when, The End comes, it will still come out on top.
Charles Duhigg
-
When the vast baby-boom generation exploded into adolescence in the 1960s, marketers exulted. Advertising consultants, always eager to coin a phrase, began happily explaining to corporations the difference between 'teenyboppers' and 'counterculture consumers.'
Charles Duhigg
-
Since cowardice must occur at a time and place where an enemy either has already appeared or may yet turn up, servicemen in peacetime - and ordinary civilians - can breathe a sigh of relief. If you are yellow-bellied back home, you're not technically a coward.
Charles Duhigg
-
Many environmental advocates argue that agricultural pollution will be reduced only through stronger federal laws.
Charles Duhigg
-
Typically, when there are corporate habits that undermine individuals, it has emerged without any sort of central planning. Nobody sits down and says, 'I'm going to create an evil habit for this corporation.'
Charles Duhigg
-
Teenagers ultimately don't mind belonging to a group, because there's always the opportunity to eventually become someone new. The elderly, by definition, are running out of opportunities for reinvention.
Charles Duhigg
-
In the past, NASDAQ has defended flash orders.
Charles Duhigg
-
In a sense, habits never really disappear. Once formed, they always remain in our neurology.
Charles Duhigg
-
Everyone dies, and before that, most people eventually lose some of their faculties. So some people worry that as marketers get better at targeting the elderly, the line between advertising and unscrupulous manipulation will be harder to discern.
Charles Duhigg
-
If you need five minutes every hour to look at tweets or to just surf the Internet, you need to schedule that into your schedule, allow yourself to do that. Because when people start procrastinating, what they've done is, they've tried to ignore that urge. They try to deny themselves time on Facebook or time surfing the web.
Charles Duhigg
-
Companies are very, very good - better than consumers themselves - at knowing what consumers are actually craving.
Charles Duhigg
-
It almost goes without saying that when you are a startup, one of the first things you do is you start setting aside money to defend yourself from patent lawsuits, because any successful company, even moderately successful, is going to get hit by a patent lawsuit from someone who's just trying to look for a payout.
Charles Duhigg
-
You can't suddenly say, 'I want a brand new habit tomorrow,' and expect it to be easy and effortless.
Charles Duhigg
