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I borrowed a creaky laptop from my husband, went into the web, and never came back.
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A tendency to focus on art over business has meant that too many designers have failed to make the most of their critical acclaim.
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When I'm working, I have a hard time switching off, and when I'm not working, I have a hard time thinking of ever wanting to work again.
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When you love something, it doesn't feel like work.
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For Net-A-Porter and its customers, luxury means exceptional service, 24-7 - wherever they are, whenever they have time.
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I attend Internet conferences all the time, and they literally make the hairs on the back of my neck stand up.
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What seems like a crazy idea today eventually grows. It's a 'with hindsight' thing. One day, someone will turn around and say, 'That was genius.'
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Pre-Internet, maybe it took six months for a fashion message to get across to a customer base. Fashion messages are now being sent out overnight, simultaneously, to every market in the world.
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If you're a teenager in Palo Alto launching an app, you know from the outset how you plan to finance your business.
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If you want success, be unique.
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Britain has the most creative, dynamic and nimble fashion industry in the world.
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When I was at U.C.L.A., I decided I was going to go to Japan and learn Japanese.
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I'm an accidental entrepreneur.
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In 13 years of doing my day job, I've learned a few things about motivating people. It's about setting a vision and, as long as everyone knows why they're doing what they're doing, you achieve that vision.
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I am honoured and excited to be taking on the role of chairman of the British Fashion Council.
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When I was a teenager, a psychic told me, 'Your biggest challenge will be life-work balance.' That's certainly turned out to be true!
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The United Kingdom has traditionally been a very small market, and even though you had such a creative group of designers, they represented a risk to department stores.
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People always ask is it hard being an entrepreneur and a mum, and the answer is 'yes.'
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Success begins at that magical moment when you declare to yourself, your friends, and the universe that you believe you can do something different.
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One of my goals is that, at a dinner party some time in the future, someone will say, 'Oh, my nephew is starting a ready-to-wear brand', and 20 people will turn around and say, 'Is he? Can we invest?' in the same way that, now, if you were to say, 'My nephew is starting a mobile app,' everyone would say, 'Oh, smashing! Can I invest?'
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Brands will increasingly handle their own e-commerce and rely less and less on local distribution partners. Why should they give away their profit margins?
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I think there will be an increasing convergence between content and commerce, that it will be about following consumers instead of making consumers come to you, and I am especially excited about the various platforms that will allow more and more access to customers.
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The British Fashion Awards gives us the chance to commend not only the winners but celebrate all of the individuals that contribute to the incredible achievements that make London the best fashion destination in the world.
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I realised at a certain point that if I was going to have the kind of life that I fantasised about, I needed to get my act together.