Customer Quotes
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We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.
Jeff Bezos -
The customer is never wrong.
Cesar Ritz
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Classic cable TV may have hit its peak, but it's still a huge force, and the streaming apps of many cable networks still require you to authenticate that you're a paying cable customer every time you want to use a new such TV app.
Walt Mossberg -
At SAP, we see a dream for a simpler world, for a simpler SAP, and for a simpler customer experience.
Bill McDermott -
No one knows the cost of a defective product – don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.
W. Edwards Deming -
'Quality' means what will sell and do a customer some good - at least try to.
W. Edwards Deming -
The chef can be very innovative, but the decision is made by the customer.
Barry Lam -
So I think instead of focusing on the competition, focus on the customer.
Scott Cook
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Innovation comes from the producer - not from the customer.
W. Edwards Deming -
It's so important your customer can rely on you for your classics.
L'Wren Scott -
If I were a customer, and I was given a dish with peppers, I would hate it. I also don't like blood sausage.
Ferran Adria -
We're giving our customer access to things she wouldn't have otherwise purchased, either because it wasn't smart to buy it, or she couldn't afford it.
Jennifer Hyman -
I believe my customer knows her style and knows how to mix and match your style.
Daisy Fuentes -
It turns out that CVS is one of about 40 merchants in a consortium that formed in 2011 to develop their own mobile-phone-based payment system. The consortium, called the Merchant Customer Exchange, or MCX, is in large part all about eliminating, or at least reducing, the fees banks charge retailers for swiping credit cards.
Walt Mossberg
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In the South, we tell stories. We tell stories if you're in a sales position, if you're in a retail position, you lure your customer by telling a story. You just do.
Tate Taylor -
The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
Jeff Bezos -
We need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build.
Eric Ries -
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton -
The customer is always right: 'It's my money. You have to listen to me'.
Naomi Klein -
Pre-Internet, maybe it took six months for a fashion message to get across to a customer base. Fashion messages are now being sent out overnight, simultaneously, to every market in the world.
Natalie Massenet
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Traditional local advertising is not what retailers want. They want not just for you to see an ad - they want you to come into the store, to be a repeat customer and to spread the word.
Sam Altman -
Broadband gives small businesses the opportunity to broaden their customer base and reduce their overheads through e-commerce platforms.
Hamadoun Toure -
I've never been a waitress, hostess, bartender or any of the typical side jobs you'd expect an actor to have. This is partly because I've always been afraid of dropping plates on customer's heads.
Candace Kita -
I remember back in the early days of Microsoft that from the day that you decided that you were just going to put out an ad to a customer - and all you were usually able to tell them was that a new product was available - it was about nine months before you could actually reach the first customer.
Gabe Newell