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Never forget that you only have one opportunity to make a first impression - with investors, with customers, with PR, and with marketing.
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Always go into meetings or negotiations with a positive attitude. Tell yourself you're going to make this the best deal for all parties.
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I believe all positive things and negative things are valuable because they shape you.
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Work means independence. It allowed me to shape my life on so many levels.
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As an entrepreneur, what drives you has to be the good news; otherwise, you just don't get out of bed.
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You cannot underestimate the impact the Internet has had on British fashion.
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Positivity is like a muscle: keep exercising it, and it becomes a habit.
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100% of Net-a-porter customers have a man in their lives in some capacity, and 59% are married or living with a partner.
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Even if I am predisposed to shop online, I see bricks and mortar as part of marketing.
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I think fashion is actually very good training for being in the tech world, because it's all about moving on to the next thing, looking for the next thing, not getting stuck in the past.
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I thrive on competition.
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When I started Net-a-Porter, I knew nothing. And I was pregnant. Starting a new venture and being pregnant for the first time are pretty similar in many ways. If you knew what was going to happen to you, you wouldn't venture down that road.
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Having the positive belief that it will all be O.K. just means that you hustle and make it work because failure is not even an option in your own mind.
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Customers want new things, and the way that they get them isn't written in stone.
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I don't get manicures, pedicures. I don't get my hair done as often as I should.
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It's interesting to see how some of the womenswear designers that we have long worked with at Net-A-Porter are developing menswear collections - Christopher Kane, Jonathan Saunders and Richard Nicoll.
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I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive.
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Bling is good.
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Print is at the very, very top in the fashion business - of course it is.
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It is a changing world with changing opportunities.
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I don't work out but generally I am fit, which is why I don't work out.
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We haven't even begun to see just how many transactions are going to take place online.
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My personal ambition remains the same - to be creative, to be modern, to stay one step ahead, to enjoy life.
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Even without an economic downturn, women sometimes want to keep their shopping habits to themselves.