Customer Quotes
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You are dealing with a different type of customer. If they are frequent visitors, they often have heightened expectations.
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I've never been a waitress, hostess, bartender or any of the typical side jobs you'd expect an actor to have. This is partly because I've always been afraid of dropping plates on customer's heads.
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Its vast distribution channels offer us a leg-up in our strategy to expose our hotel properties to a broad customer base.
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I remember back in the early days of Microsoft that from the day that you decided that you were just going to put out an ad to a customer - and all you were usually able to tell them was that a new product was available - it was about nine months before you could actually reach the first customer.
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It's an amazing feeling when I have a customer who tries a leg on and is able to go snowboarding for the first time.
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The first step in exceeding your customer's expectations is to know those expectations.
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All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
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The customer in this business is now more business-orientated than technically orientated.
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Dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work release.
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What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.
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I always write these movies that are far too big for any paying customer to sit down and watch from beginning to end, and so I always have this big novel that I have to adapt into a movie as I go.
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Chrysler invented rebates, I'm sorry to say. I didn't have anything to do with that. A lot of flaky deals were made in order to give the customer enough cash for a down payment.
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They have the highest customer satisfaction that I've seen.
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No amount of advertising can repair the damage done by failing to properly address a customer's concern.
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You want to make sure this particular car is going to please the customer and then you're going to be rewarded with something that is going to please the shareholder.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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It is only by walking in the digital footsteps of your customer that you can uncover a new landscape of opportunities for engagement as well as a new reality for your business.
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As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.
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Follow through with basic values, and remember to provide good customer service.
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It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.
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We are dedicated to setting the standard for customer service among U.S. airlines, as we elevate the experience our customers have with us from booking to baggage claim.
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I think Amazon is the preeminent pioneer in building a new way of doing commerce: personalized, database-driven commerce, where the big value is not in the purchase fulfillment, but in knowing as much about a customer base of ten or twenty million people as a corner store used to know about a customer base of a few hundred. In today's mass-merchandising world, that's largely gone; Amazon is trying to use computer technology to re-establish it.
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The Russians right now require a customer coming in and spending about six months or so in Russia and they have to learn some Russian. They have to learn some critical words so they can, in an emergency, at least have minimum communication with the Russian commander of the Soyuz. They also have to learn systems and I think this just evolved that way. They just thought, what is the minimum set of things we think we can train someone to be more or less competent in our systems? And so that's what these guys go through. So, it's not just like buying a ticket and getting on an airliner.
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For a long time I was looking for my perfect equilibrium, my mojo. And now I think I'm getting there: I've found my customer, my silhouette, my cut.
