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I'm not in the news business and won't tell people how to do their job. I'd like to restore trust in the news business, though, and feel that restoring fact-checking will really help. News business realities mean that such fact-checking has to be practical, it has to be fast and cheap.
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People are smart, good and surprise me with the way they use our site.
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My young nerds, here's the deal:
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I remember and know the Bill of Rights. But my instincts tell me to be helpful, and (that attitude) is surprising to a lot of cops who deal with Internet crimes.
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I admit that when I think of the money one could make from all this, I get a little twinge. But I'm pretty happy with nerd values: Get yourself a comfortable living, then do a little something to change the world.
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I want to help accelerate the evolution of the press because right now, newsrooms are cutting investigative journalists, and we need investigative journalists.
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People everywhere have the same needs and values. They need a place to live and a job. Beyond that, they may need to sell stuff or get a mate.
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During the bubble, we got distracted by the prospect of big bucks. Now it's much better balanced.
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Our sites are run by the people who use them. We just pretty much provide the infrastructure.
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The problem is that with blogging, the model is publish first, maybe fact-check later. In newspapers, the model is you fact check first and then publish. But those models are merging.
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The stuff that works best is driven by passion rather than dollars.
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I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.
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Crooks are early adopters.
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My take on the whole dot-com bubble was that a lot of people who wanted to make a lot of money got too excited and hyped up the commercial aspects of the Internet prematurely. I think the vision of the Internet as a democratizing medium.. as everyone's printing press.. is real. We got distracted from that by the mass hallucinations of the bubble.
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I look at what the phone company does and do the opposite.
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Sometimes a slow gradual approach does more good than a large gesture.
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From the very beginning, I was involved in talking to people, listening to people. And it hasn't stopped. The idea was that people send me information; I'd ask them about it, listen, try to do something about it - and then ask for more feedback.
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A lot of publishers have close relationships with people in power. So the press, which used to speak truth to power, doesn't. The big result of that has been the erosion of trust.
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Follow through with basic values, and remember to provide good customer service.
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Okay, I'm not in the news business, and I'm not going to tell anyone how to do their job. However, it'd be good to have news reporting that I could trust again, and there's evidence that fact-checking is an idea whose time has come.
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It's a pretty important conference regarding Internet trends, because people are talking a lot about what's really happening. Not just the technology, but what it means for our culture in general.
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We don't have much in the way of a business strategy. Like no business plan. Which I say to torment all my friends who are VCs or MBAs. That's always entertaining. The deal is, it's a mixture of luck and persistence.
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I had one simple idea about telling friends about arts and technology events. People in the community suggested everything else to us, and that's our theme. We're really run by the people who use the site. We just run the infrastructure, and help out with problems.
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Right now, the biggest shared value that I can think of is that you should treat others the way you want to be treated, and just have some good sense about what matters to you.