Roy H. Williams Quotes
The first step in exceeding your customer's expectations is to know those expectations.

Quotes to Explore
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You've achieved success in your field when you don't know whether what you're doing is work or play.
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This I know; the spirit of Man cannot be stopped.
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I know only two tunes: one of them is 'Yankee Doodle', and the other isn't.
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You still think we can go out there, and we can all run the mile in four minutes, you know, your mind still thinks that, but then you go out and actually try to do it, it's kind of scary.
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I would love to see young writers come out of college and know there is a possibility to be a novelist.
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I'm a collaborator. I know I don't know everything. I don't want to know everything.
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I have really high expectations for myself, so I just want to go out there and compete.
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In the streets, they're very nice. On Twitter, there are people who love to hate me. Sometimes people get mean. I tend to answer like, 'Careful now, know who you're dealing with...' They're like, 'I'm sorry! Don't send the Lord of Light after me!' It's fun to play with that.
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A guy running, you know, fifteen, twenty stallions that are two years of age, never been touched by a human before, and you've got to start castrating them, that's pretty intimidating.
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Weeds are flowers too, once you get to know them.
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I'm the youngest of five girls, and I don't know about you, but it's really hard to be heard when you have five women. I've always been this loud and over the top as a person because I just want to be heard.
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When I write for kids, I have to make sure they know what can't happen. They have to know it's a fantasy. But when I write for adults, they have to think it's real. Every detail has to be real or they won't buy it.
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Know or listen to those who know.
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If you meet me, you might not get to know me. If you hear my music? You'll get to know me.
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We know that the elements in play in a show like 'Confederate' are much more raw, much more real, and people come into them much more sensitive and more invested, than they do with a story about a place called 'Westeros,' which none of them had ever heard of before they read the books or watched the show.
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You know, it's a really adult thing, for some people, to choose to not be with the one that you love.
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Good comics gravitate to each other; you know who's your type of person by watching them onstage, hopefully.
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I'm not cool at all. I'm the least cool person I know.
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From my experience, politicians are much more uncomfortable being made fun of than they are being preached at and screeched at - you know, and the soapbox routine. They're much more uneasy knowing they're a target of ridicule.
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I guess the difference between the Korean hip-hop scene and the American hip-hop scene is that in the American hip-hop scene, you know, they have their Jay-Zs. They can become conglomerates through hip-hop. In Korea, it doesn't happen.
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I grew up playing on unprepared surfaces where your wicket depended on quickly adapting to the bounce. As a kid, I could never differentiate off-spin from leg-spin. All I looked to do was to try to hit the ball before it pitched.
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But I want to do good work, after this series.
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The first step in exceeding your customer's expectations is to know those expectations.