Roy H. Williams Quotes
The first step in exceeding your customer's expectations is to know those expectations.

Quotes to Explore
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You've achieved success in your field when you don't know whether what you're doing is work or play.
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This I know; the spirit of Man cannot be stopped.
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I know only two tunes: one of them is 'Yankee Doodle', and the other isn't.
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You still think we can go out there, and we can all run the mile in four minutes, you know, your mind still thinks that, but then you go out and actually try to do it, it's kind of scary.
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I would love to see young writers come out of college and know there is a possibility to be a novelist.
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I'm a collaborator. I know I don't know everything. I don't want to know everything.
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I have really high expectations for myself, so I just want to go out there and compete.
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In the streets, they're very nice. On Twitter, there are people who love to hate me. Sometimes people get mean. I tend to answer like, 'Careful now, know who you're dealing with...' They're like, 'I'm sorry! Don't send the Lord of Light after me!' It's fun to play with that.
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A guy running, you know, fifteen, twenty stallions that are two years of age, never been touched by a human before, and you've got to start castrating them, that's pretty intimidating.
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Weeds are flowers too, once you get to know them.
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I'm the youngest of five girls, and I don't know about you, but it's really hard to be heard when you have five women. I've always been this loud and over the top as a person because I just want to be heard.
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When I write for kids, I have to make sure they know what can't happen. They have to know it's a fantasy. But when I write for adults, they have to think it's real. Every detail has to be real or they won't buy it.
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Know or listen to those who know.
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If you meet me, you might not get to know me. If you hear my music? You'll get to know me.
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You know, it's a really adult thing, for some people, to choose to not be with the one that you love.
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Good comics gravitate to each other; you know who's your type of person by watching them onstage, hopefully.
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I'm not cool at all. I'm the least cool person I know.
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From my experience, politicians are much more uncomfortable being made fun of than they are being preached at and screeched at - you know, and the soapbox routine. They're much more uneasy knowing they're a target of ridicule.
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I've been watching a lot of A&E's 'Intervention.' I know that's sort of depressing, but I love watching it.
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When you are ignorant about something, to know that you are ignorant about it - that is knowledge.
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It's really nice to be in something that you really love and want to share with people. And then, for it to actually get shown and for people to be able to see it is awesome. It's really exciting.
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I pretty much only wear Lilly Pulitzer ties because my best friend owns the company.
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Does the imam have a legal right to build the mosque at Ground Zero? The answer is yes. But is it the right thing to do? The answer is no. And most Americans, and most moderate Muslims, join with me in that call.
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The first step in exceeding your customer's expectations is to know those expectations.