Stephen Covey (Stephen Richards Covey) Quotes
In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.

Quotes to Explore
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When you really start figuring things out as a quarterback, you realize you don't have to be perfect every time, but you do have to be quick and decisive.
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Talent will only take you so far, and it is your ability to feel the music and explore a movement that will bring you the greatest pleasure in dance.
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I live in Las Vegas with my family, and I never realized what my parents would go through to get me to a five-minute audition.
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Maybe it's a little depressing to think that my vision of a perfect world is actually so messed up, but I think it means that I don't really understand what 'perfect' is.
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I think hip-hop is no more misogynistic than America is as a society. I just think hip-hop is a lot more brash, a lot more bold, a lot more loquacious. There are a lot more words that go into a hip-hop song than go into a regular song.
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The shelf life of the average trade book is somewhere between milk and yogurt.
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As a comedian, I am obligated to tell you the truth, my truth. To share with you my beliefs, my perspective. And I think that we forget sometimes that that's the oath that comics take, that we will go up and share everything - the irreverent, the scary.
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The commonest error made in relation to poetry is that it consists simply in verse-making. Many confound the casket of meter and rhyme with the jewel of thought which it encloses, and, perhaps, in some instances, after close investigation, they have found the casket empty and turned away with feelings of disappointment and disgust.
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If I were governor, and a bill came to my desk that provided for background checks at gun shows, I would sign that.
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It is rather for us here dedicated to the great task remaining before us, that from these honored dead we take increased devotion to that cause for which they gave the last full measure of devotion.
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I don't quite have the luxury of cherry-picking - I have to see what comes my way. But I have always been picky.
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When I wrote my first book, I was too scared to find out how people got books published. I was convinced that you needed some sort of magical potion that I didn't have.
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Honestly, I don't buy papers or the weeklies. I think when something messy does happen, you just need your closest friends and family all around you, and it's nothing to do with anyone else.
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I live my life day by day, and that's how I continue to live it.
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Especially in music, you wonder, Okay, should I still be doing this? Like, are you overstaying your welcome at the party? But I don't know.
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Politics isn't only about government. Politics is about the people.
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I am not a political man and I have no political convictions. I am an individual and a believer in liberty. That is all the politics I have. On the other hand I am not a super-patriot. Super-patriotism leads to Hitlerism - and we've had our lesson there. I don't want to create a revolution - I just want to create a few more films.
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Being a CEO still means sitting across the table from big institutional investors and showing your leadership and having them believe in you.
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Married at 23, a mother at 24, and blindsided by divorce at 28, I found myself struggling, like many young women I meet today, to strike a balance between my personal life and my career.
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Kmart's as much a part of my history as 'Charlie's Angels.' Twenty-five years! It's not just a celebrity brand.
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.