Steve Easterbrook Quotes
-
My motivation at the moment is around knowing how it feels to turn a business around, and I can't wait to have that feeling again.
-
When you expand a business as fast as McDonald's did, part of the strength you have is the process and the efficiency.
-
Consumers, when they've only got a couple of quid left in their pockets, are choosy about how they want to spend it.
-
Customers have access to information that gives them much more control over their lives.
-
Our customers, system, and shareholders are best served when we direct our focus and energy towards executing against these critical customer expectations.
-
If the pace of change outside is moving more quickly than the pace of change inside, you get a bit left behind.
-
The business cannot ignore what customers are saying when the message is clear: We're not on our game.
-
Whenever you want a radical shift, it rarely happens.