Dave Kerpen Quotes
A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.
Quotes to Explore
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Businesses can't afford to react to what their customers want; they need to anticipate their needs.
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It's great, I guess, when your paintings are hanging up in a museum.
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It's really exciting to be able to represent the cruiserweights and go to Monday Night Raw. I grew up watching Monday Night Raw, and it's really a big dream of mine to perform on that stage.
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I like to perform live like we're all just hanging out in my living room. I'm totally casual and informal on stage.
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Like many other kids, I liked watching anime.
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The Russian customers don't feel very comfortable with online transactions.
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I fell in love with the whole process of making a movie. I loved the sets. I loved watching the actors and the crew.
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It's about working when nobody's watching.
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My parents were really strict about me not watching cartoons.
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The advantage of the consumer businesses is they tend to be much broader-based, much larger number of customers, that tend to over time be a lot more predictable. The advantage of the enterprise companies is they are not as subject to consumer trend, fad, behavior.
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To customers, it's the shirt that matters, not where it's made.
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I love watching people enjoying food. It's very relaxing for me to cook.
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Whenever I come to Delhi, I forget about eating right and watching my weight.
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I've been watching a lot of A&E's 'Intervention.' I know that's sort of depressing, but I love watching it.
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So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.
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Your customer is anyone who depends on you, or who you depend on for success.
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Demonstrate to your customer the difference between price and cost. The price is what it takes to purchase the item. The cost is the amount the customer eventually pays. They are not the same.
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The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
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No company in the world would be satisfied with less sales, less customers or less jobs just because it's supposed to be good for the environment.
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Doctors engage patients in one-way conversations in which they ask only enough questions to make a diagnosis and sometimes make misdiagnoses because they don’t ask enough questions before they begin to tell patients what they should do.
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It's a cultural change. What we want is to mirror our student bodies (in academic performance and graduation rates). This is putting consequences on people who are not headed in that direction.
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I feel safe when I'm on the racetrack, I really do. I know that I'm surrounded by the best drivers in the world. That's something you can't say when you're driving down the interstate.
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A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.
