Dave Kerpen Quotes
A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.
Quotes to Explore
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Businesses can't afford to react to what their customers want; they need to anticipate their needs.
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It's great, I guess, when your paintings are hanging up in a museum.
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It's really exciting to be able to represent the cruiserweights and go to Monday Night Raw. I grew up watching Monday Night Raw, and it's really a big dream of mine to perform on that stage.
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I like to perform live like we're all just hanging out in my living room. I'm totally casual and informal on stage.
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Like many other kids, I liked watching anime.
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The Russian customers don't feel very comfortable with online transactions.
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I fell in love with the whole process of making a movie. I loved the sets. I loved watching the actors and the crew.
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It's about working when nobody's watching.
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My parents were really strict about me not watching cartoons.
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The advantage of the consumer businesses is they tend to be much broader-based, much larger number of customers, that tend to over time be a lot more predictable. The advantage of the enterprise companies is they are not as subject to consumer trend, fad, behavior.
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To customers, it's the shirt that matters, not where it's made.
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I love watching people enjoying food. It's very relaxing for me to cook.
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Whenever I come to Delhi, I forget about eating right and watching my weight.
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I've been watching a lot of A&E's 'Intervention.' I know that's sort of depressing, but I love watching it.
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So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.
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Your customer is anyone who depends on you, or who you depend on for success.
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Demonstrate to your customer the difference between price and cost. The price is what it takes to purchase the item. The cost is the amount the customer eventually pays. They are not the same.
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The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
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I think the over-militarization of local police forces is also true of the over-militarization of the federal government, so I don't really run and hide from the comment that I think there are 48 federal agencies that have SWAT teams.
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I think women have a hard time not apologizing their way into negotiations. We tend to back in to these conversations in a self-deprecating and ultimately self-defeating way.
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Like the air you breathe, abundance in all things is available to you. Your life will simply be as good as you allow it to be.
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A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.
