W. Edwards Deming Quotes
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
Quotes to Explore
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I find being funny very hard work. I am always asked about it, and I feel guilty saying that, but it's the truth. I love my work, but it ain't easy.
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I love to walk into Borders or Barnes & Noble and see my books there. It's fabulous.
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I always regret leaving home if I don't get at least four or five surfs in the week before I leave. I try to be in the water as much as possible before leaving, and it's the one thing I miss massively.
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I'm past my wooing days now. See, I am an honest person. If I like a girl, I will go and tell her.
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There is always time to add a word, never to withdraw one.
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People are struggling. They're trying to make ends meet, and they're looking for Washington to deliver for them. And they don't feel that that's been happening as quickly as it should. We share that frustration. There's no one more frustrated than President Obama.
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Great talents are the most lovely and often the most dangerous fruits on the tree of humanity. They hang upon the most slender twigs that are easily snapped off.
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I would gladly admit women are superior to men if only they would stop trying to be the same as us.
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To try to fix the future is a manifest absurdity.
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When your results are good, you are obviously going to have a lot of press. And when you start to falter a little bit, you are going to have some criticism, and there is nothing abnormal in that.
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One thing I can say about the French language is that no one in the world loves their language as much as they do. It doesn't matter if you're close - it still sounds terrible to their ears.
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I am passionate about what design can do - how far it can support the new ideas and the new ways of living of this 21st Century. Good design accelerates this exciting future where manufacturing is local, materials and processes are cradle to cradle, business models are both socially and financially driven.
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There is sometimes a peculiar confusion in the West that equates progress to whatever is recent or whatever is new, and it is time we understood that progress has nothing to do with the chronology of an idea.
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I am slightly fascinated by the question of whether humanity is capable of change. I may have come to the conclusion that we're not, but we keep trying.
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I think I became a Catholic to annoy my father.
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For me, the Congress party is now my life, the people of India are my life, and I will fight for the people of India and for this party.
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I'm really good at making teen angst romantic. I'm really good at dealing with heartbreak and things like that and making it into this whole experience. But there's no way to make someone-on-the-Internet-said-something-mean-about-me into romantic angst where you can listen to music and cry or whatever.
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Reading is power. Reading is life.
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That means following a very restrictive fiscal and monetary policy which will squeeze the monopolies and cut their subsidies. On the micro level we will allow other economic agents, both domestic and foreign, to compete with them.
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The thing about markets, and I think the thing people don't understand about that, is markets are not kind, but they're very efficient. So when the marketplace determines an inefficiency in the system, it corrects that, and a market system that's left alone will reward good behavior and punish bad behavior.
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I have only one counsel for you - be master.
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Having been away from competitive tennis for a while, I am looking forward immensely to getting back on the circuit ... I am looking forward to playing the Big Girls. People have had expectations from me even when I was 10 years old. I try to switch off but you are right, it isn't always easy to do that because the expectations are really mounting.
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The distinction between reality and fiction in America seems like it is becoming really blurry. With its religious fanaticism, reality TV programs and fake news broadcasts being aired by the government, the States feel like they are entering the Dark Ages.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
