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I'm not from a retail background, but I am a shopper.
Edward Lampert -
To operate a company of the size of Sears Holdings or Wal-Mart or Target or Home Depot or Lowe's, you need a combination of skills, and each of those skills needs to be sufficiently strong.
Edward Lampert
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The entrance strategy is actually more important than the exit strategy.
Edward Lampert -
I think a lot of times when people talk about merchants, it's almost a nostalgic look back at the time where the world moved at a very different pace, and information was very different.
Edward Lampert -
I was very clear why we put these companies together and what our goals were. It was really to allow both Sears and Kmart to compete in what I thought was going to be a more challenging but evolving industry.
Edward Lampert -
If you're unwilling to try new things and to fail and learn, you don't have a shot. That doesn't mean you are going to be successful, but you have to try to change.
Edward Lampert -
The pushback I get is, 'He's a hedge fund guy.' Full stop. Some places, that can be a badge of honor. In others, it's almost a term of derision.
Edward Lampert -
Trying to move the volume of products we're talking about from place to place to get it ultimately into the customer's hands, to price these items, to market these items, I think the retail business is incredibly complex. But if you get it right, it's a beautiful thing.
Edward Lampert