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I'm not in the news business and won't tell people how to do their job. I'd like to restore trust in the news business, though, and feel that restoring fact-checking will really help. News business realities mean that such fact-checking has to be practical, it has to be fast and cheap.
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My young nerds, here's the deal:
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People are smart, good and surprise me with the way they use our site.
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I remember and know the Bill of Rights. But my instincts tell me to be helpful, and (that attitude) is surprising to a lot of cops who deal with Internet crimes.
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I admit that when I think of the money one could make from all this, I get a little twinge. But I'm pretty happy with nerd values: Get yourself a comfortable living, then do a little something to change the world.
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The stuff that works best is driven by passion rather than dollars.
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I want to help accelerate the evolution of the press because right now, newsrooms are cutting investigative journalists, and we need investigative journalists.
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Our sites are run by the people who use them. We just pretty much provide the infrastructure.
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During the bubble, we got distracted by the prospect of big bucks. Now it's much better balanced.
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People everywhere have the same needs and values. They need a place to live and a job. Beyond that, they may need to sell stuff or get a mate.
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The problem is that with blogging, the model is publish first, maybe fact-check later. In newspapers, the model is you fact check first and then publish. But those models are merging.
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I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.
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My take on the whole dot-com bubble was that a lot of people who wanted to make a lot of money got too excited and hyped up the commercial aspects of the Internet prematurely. I think the vision of the Internet as a democratizing medium.. as everyone's printing press.. is real. We got distracted from that by the mass hallucinations of the bubble.
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Sometimes a slow gradual approach does more good than a large gesture.
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Crooks are early adopters.
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I rely on Taegan Goddard's Political Wire for straight, fair political news, he gets right to the point. It's an eagerly anticipated part of my news reading.
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I look at what the phone company does and do the opposite.
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Follow through with basic values, and remember to provide good customer service.
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I started a simple list of what I thought were cool events, arts and technology stuff.
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From the very beginning, I was involved in talking to people, listening to people. And it hasn't stopped. The idea was that people send me information; I'd ask them about it, listen, try to do something about it - and then ask for more feedback.
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Craigslist does serve as a platform where people help each other for the basics, and also, shows people that the Internet is good for mutual support. I do feel pretty good about that.
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Right now, the biggest shared value that I can think of is that you should treat others the way you want to be treated, and just have some good sense about what matters to you.
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I had one simple idea about telling friends about arts and technology events. People in the community suggested everything else to us, and that's our theme. We're really run by the people who use the site. We just run the infrastructure, and help out with problems.
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Treat people like you want to be treated; live and let live; and also give the other person a break now and then.