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Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Make the fault easy to correct. Make the other person happy about doing what you suggest.
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Every day I pray. I yield myself to God and the tensions and anxieties go out of me and peace and power come in.
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You are something new in this world. Never before, since the beginning of time, has there ever been anybody exactly like you; and never again throughout all the ages to come will there ever be anybody exactly like you again.
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Practice, practice, practice in speaking before an audience will tend to remove all fear of audiences, just as practice in swimming will lead to confidence and facility in the water. You must learn to speak by speaking.
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Each time I spoke, I gained a little courage. It took a long while-but today I have more happiness than I ever dreamed possible. In rearing my own children, I have always taught them the lesson I had to learn from such bitter experience: No matter what happens, always be yourself!
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When Theodore Roosevelt was in the White House, he confessed that if he could be right 75 percent of the time, he would reach the highest measure of his expectation. . . . If that was the highest rating that one of the most distinguished men of the twentieth century could hope to obtain, what about you and me?
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All the king's horses and all the king's men can't put the past together again. So let's remember: Don't try to saw sawdust.
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I know men and women can banish worry, fear and various kinds of illnesses, and can transform their lives by changing their thoughts. I know! I know! I know! I have seen such incredible transformations performed hundreds of times. I have seen them so often that I no longer wonder at them.
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Your smile brightens the lives of all who see it. To someone who has seen a dozen people frown, scowl or turn their faces away, your smile is like the sun breaking through the clouds.
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It was this desire for a feeling of importance that led an uneducated, poverty-stricken grocery clerk to study some law books he found in the bottom of a barrel of household plunder that he had bought for fifty cents. You have probably heard of this grocery clerk. His name was Lincoln.
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Fear is the result of a lack of confidence. A lack of confidence is the result of not knowing what you can do. A lack of knowing what you can do is caused by a lack of experience. A lack of experience is caused by a lack of doing something new.
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If half a century of living has taught me anything at all, it has taught me that nothing can bring you peace but yourself.
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There is a reason why the other man thinks and acts as he does. Ferret out that reason — and you have the key to his actions, perhaps to his personality. Try honestly to put yourself in his place.
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Would you sell both your eyes for a million dollars...or your two legs...or your hands...or your hearing? Add up what you do have, and you'll find you won't sell them for all the gold in the world. The best things in life are yours, if you can appreciate them.
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The most important thing in life is not simply to capitalize on your gains. Any fool can do that. The important thing is to profit from your losses. That requires intelligence, and makes the difference between a man of sense and a fool.
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I can look back at my own life and see where a few words of praise have sharply changed my entire future. Can't you say the same thing about your life?
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Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
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You have it easily in your power to increase the sum total of this world's happiness now. How? By giving a few words of sincere appreciation to someone who is lonely or discouraged. Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
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In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.
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The trouble with most of us is that we keep our eyes closed to opportunities that thrust themselves at us; and rare is the man who searches for his opportunity or sees one even when he stumbles over it.
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We can all endure disaster and tragedy, and triumph over them-if we have to. We may not think we can, but we have surprisingly strong inner resources that will see us through if we will only make use of them. We are stronger than we think.
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Make a man laugh a good hearty laugh, and you've paved the way for friendship. When a man laughs with you, he, to some extent, likes you.
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Give your problem all the thought you possibly can before a solution is reached. But when the matter is settled and over with, worry not at all.
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Flattery is counterfeit, and like counterfeit money, it will eventually get you into trouble if you pass it to someone else.