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Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
Dale Carnegie
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The world is so full of people who are grabbing and self-seeking. So the rare individual who unselfishly tries to serve others has an enormous advantage. He has little competition.
Dale Carnegie
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When we have a brilliant idea, instead of making others think it is ours, why not let them cook and stir the idea themselves.
Dale Carnegie
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By talking to yourself about the things you have to be grateful for you can fill your mind with thoughts that soar and sing.
Dale Carnegie
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Each time I spoke, I gained a little courage. It took a long while-but today I have more happiness than I ever dreamed possible. In rearing my own children, I have always taught them the lesson I had to learn from such bitter experience: No matter what happens, always be yourself!
Dale Carnegie
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You can't win an argument. You can't because if you lose it, you lose it; and if you win it, you lose it.
Dale Carnegie
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The trouble with most of us is that we keep our eyes closed to opportunities that thrust themselves at us; and rare is the man who searches for his opportunity or sees one even when he stumbles over it.
Dale Carnegie
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Practice, practice, practice in speaking before an audience will tend to remove all fear of audiences, just as practice in swimming will lead to confidence and facility in the water. You must learn to speak by speaking.
Dale Carnegie
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When ill luck besets us, to ease the tension we have only to remember that happiness is relative. The next time you are tempted to grumble about what has happened to you, why not pause and be glad that it is no worse than it is.
Dale Carnegie
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Put a 'stop-loss' order on your worries. Decide just how much anxiety a thing may be worth- and refuse to give it any more.
Dale Carnegie
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There is only one excuse for a speaker's asking the attention of his audience: he must have either truth or entertainment for them.
Dale Carnegie
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Flattery is counterfeit, and like counterfeit money, it will eventually get you into trouble if you pass it to someone else.
Dale Carnegie
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The most important thing in life is not simply to capitalize on your gains. Any fool can do that. The important thing is to profit from your losses. That requires intelligence, and makes the difference between a man of sense and a fool.
Dale Carnegie
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There is a reason why the other man thinks and acts as he does. Ferret out that reason — and you have the key to his actions, perhaps to his personality. Try honestly to put yourself in his place.
Dale Carnegie
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The resentment that criticism engenders can demoralize employees, family members and friends, and still not correct the situation that has been condemned.
Dale Carnegie
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If we merely try to impress people and get people interested in us, we will never have many true, sincere friends. Friends, real friends, are not made that way.
Dale Carnegie
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Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
Dale Carnegie
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You can sing only what you are. You can paint only what you are. You must be what your experiences, your environment, and your heredity have made you. For better or for worse, you must play your own little instrument in the orchestra of life.
Dale Carnegie
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If you got it, ask yourself why and try to repeat the action. If you failed, ask yourself why and try to learn from the experience.
Dale Carnegie
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In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.
Dale Carnegie
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Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person's precious pride, hurts their sense of importance, and arouses resentment.
Dale Carnegie
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Your smile brightens the lives of all who see it. To someone who has seen a dozen people frown, scowl or turn their faces away, your smile is like the sun breaking through the clouds.
Dale Carnegie
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Don't fuss about trifles. Don't permit little things-the mere termites of life-to ruin your happiness.
Dale Carnegie
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Anyone can do his work, however hard, for one day. Anyone can live sweetly, patiently, lovingly, purely, till the sun goes down. And this is all that life really means.
Dale Carnegie
