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In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.
Dale Carnegie
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Practice, practice, practice in speaking before an audience will tend to remove all fear of audiences, just as practice in swimming will lead to confidence and facility in the water. You must learn to speak by speaking.
Dale Carnegie
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The trouble with most of us is that we keep our eyes closed to opportunities that thrust themselves at us; and rare is the man who searches for his opportunity or sees one even when he stumbles over it.
Dale Carnegie
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By talking to yourself about the things you have to be grateful for you can fill your mind with thoughts that soar and sing.
Dale Carnegie
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If you got it, ask yourself why and try to repeat the action. If you failed, ask yourself why and try to learn from the experience.
Dale Carnegie
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There is only one excuse for a speaker's asking the attention of his audience: he must have either truth or entertainment for them.
Dale Carnegie
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Anyone can do his work, however hard, for one day. Anyone can live sweetly, patiently, lovingly, purely, till the sun goes down. And this is all that life really means.
Dale Carnegie
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Even in such technical lines as engineering, about 15% of one's financial success is due one's technical knowledge and about 85% is due to skill in human engineering, to personality and the ability to lead people.
Dale Carnegie
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Flattery is counterfeit, and like counterfeit money, it will eventually get you into trouble if you pass it to someone else.
Dale Carnegie
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Your smile brightens the lives of all who see it. To someone who has seen a dozen people frown, scowl or turn their faces away, your smile is like the sun breaking through the clouds.
Dale Carnegie
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The resentment that criticism engenders can demoralize employees, family members and friends, and still not correct the situation that has been condemned.
Dale Carnegie
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The very best way in all the world to overcome self-consciousn ess and shyness is to get interested in other people and to think of them and, almost miraculously, your timidity will pass. Do something for other people. Practice deeds of kindness, acts of friendliness, and you'll be surprised to see what happens.
Dale Carnegie
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Most people don't remember names, for the simple reason that they don't take the time and energy necessary to concentrate and repeat and fix names indelibly in their minds. They make excuses for themselves; they are too busy.
Dale Carnegie
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A good deed, "said the prophet Mohammed, "is one that brings a smile of joy to the face of another." Why will doing a good deed every day produce such astounding efforts on the doer? Because trying to please others will cause us to stop thinking of ourselves: the very thing that produces worry and fear and melancholia.
Dale Carnegie
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Don't fuss about trifles. Don't permit little things-the mere termites of life-to ruin your happiness.
Dale Carnegie
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Give your problem all the thought you possibly can before a solution is reached. But when the matter is settled and over with, worry not at all.
Dale Carnegie
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When we have a brilliant idea, instead of making others think it is ours, why not let them cook and stir the idea themselves.
Dale Carnegie
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By all means take thought for the tomorrow, yes, careful thought and planning and preparation. But have no anxiety.
Dale Carnegie
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Don't you have much more faith in ideas that you discover for yourself than in ideas that are handed to you on a silver platter?
Dale Carnegie
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Once you have made a careful decision based on facts, go into action. Don't stop to reconsider. Don't begin to hesitate, worry, and retrace your steps. Don't lose yourself in self-doubting which begets other doubts. Don't keep looking back over your shoulder.
Dale Carnegie
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Let's cease thinking of our accomplishments, our wants. Let's try to figure out the other man's good points. Then forget flattery. Give honest, sincere appreciation. Be hearty in your approbation and lavish in your praise, and people will cherish your words and treasure them and repeat them over a lifetime - repeat them years after you have forgotten them.
Dale Carnegie
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Every minister, lecturer and public speaker know the discouragement of pouring himself of herself out to an audience and not receiving a single ripple of appreciative comment.
Dale Carnegie
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You have it easily in your power to increase the sum total of this world's happiness now. How? By giving a few words of sincere appreciation to someone who is lonely or discouraged. Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
Dale Carnegie
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I can look back at my own life and see where a few words of praise have sharply changed my entire future. Can't you say the same thing about your life?
Dale Carnegie
