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The only way on Earth to influence other people is to talk about what they want and show them how to get it.
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We nourish the bodies of our children and friends and employees, but how seldom do we nourish their selfesteem? We provide them with roast beef and potatoes to build energy, but we neglect to give them kind words of appreciation that would sing in their memories for years like the music of the morning stars.
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You can't win an argument. You can't because if you lose it, you lose it; and if you win it, you lose it.
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If we want to find happiness, let's stop thinking about gratitude or ingratitude and give for the inner joy of giving.
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By all means take thought for the tomorrow, yes, careful thought and planning and preparation. But have no anxiety.
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Try leaving a trail of little sparks of gratitude on your daily trips. You will be surprised how they will set small flames of friendship that will be rose beacons on your next visit.
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Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.
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Once you have made a careful decision based on facts, go into action. Don't stop to reconsider. Don't begin to hesitate, worry, and retrace your steps. Don't lose yourself in self-doubting which begets other doubts. Don't keep looking back over your shoulder.
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Nothing else so inspires and heartens people as words of appreciation. You and I may soon forger the words of encouragement and appreciation that we utter now, but the person to whom we have spoken them may treasure them and repeat them to themselves over a lifetime
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Any fool can try to defend his or her mistakes- and most fools do- but it raises one above the herd and gives one a feeling of nobility and exultation to admit one's mistakes.
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If you want to win friends, make it a point to remember them. If you remember my name, you pay me a subtle compliment; you indicate that I have made an impression on you. Remember my name and you add to my feeling of importance.
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Even in such technical lines as engineering, about 15% of one's financial success is due one's technical knowledge and about 85% is due to skill in human engineering, to personality and the ability to lead people.
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You can sing only what you are. You can paint only what you are. You must be what your experiences, your environment, and your heredity have made you. For better or for worse, you must play your own little instrument in the orchestra of life.
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Anyone can do his work, however hard, for one day. Anyone can live sweetly, patiently, lovingly, purely, till the sun goes down. And this is all that life really means.
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In short, we lose the freshness and spontaneity of true conversation. These are areas in which everyone interested in self-improvement will seek to improve.
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If some people are so hungry for a feeling of importance that they actually go insane to get it, imagine what miracle you and I can achieve by giving people honest appreciation this side of insanity.
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When ill luck besets us, to ease the tension we have only to remember that happiness is relative. The next time you are tempted to grumble about what has happened to you, why not pause and be glad that it is no worse than it is.
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If you disagree with them you may be tempted to interrupt. But don't. It is dangerous. They won't pay attention to you while they still have a lot of ideas of their own crying for expression. So listen patiently and with an open mind.
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If you have some idea you believe in, don't listen to the croaking chorus. Listen only to what your own inner voice tells you.
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When we have accepted the worst, we have nothing more to lose. And that automatically means we have everything to gain.
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Naturalness is the easiest thing in the world to acquire, if you will forget yourself-forget about the impression you are trying to make.
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Try to fix firmly in your mind what you would like to do; and then, without veering off direction, you will move straight to the goal.
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Don't you have much more faith in ideas that you discover for yourself than in ideas that are handed to you on a silver platter?
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Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person's precious pride, hurts their sense of importance, and arouses resentment.