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I'm a messenger. I'm one piece of a giant jigsaw puzzle.
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Pilots, to a large degree, are like salesmen. They have to be confident to be good at their jobs. They have to practice relentlessly and plan out all the scenarios of the things that could happen when they're out there. Nothing is more important than preparation. They are also mighty competitive, both as individuals and as squadrons.
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When or if we "quote, unquote" do not like our work, it is probably because we do not feel safe where we go to work. So when you say, what can we do?, the irony is that the best thing we can do is, well one option, is to quit.
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A boss wants to pay for results, an employee wants recognition for effort. If a boss recognizes effort, they will get even better results.
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I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets.
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We crave explanations for most everything, but innovation and progress happen when we allow ourselves to embrace uncertainty.
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We must all try to empathize before we criticize. Ask someone what's wrong before telling them they are wrong.
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If you look at the average age of a company on the Dow Jones index, it's something like 35 years or younger. In other words... success is no indication of longevity.
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Our courage comes from the courage of others.
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I'm investing in myself, I'm investing in others and I'm investing in my cause. I know if I persist it will pay back in dividends and it always does.
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The single best machine to measure trust is a human being. We haven't figured out a metric that works better than our own sort of, like, 'There's something fishy about you.'
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Spending time with the military certainly lends itself to some remarkable experiences, and I've been privileged to have had my share.
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I don't hire any companies or ask any of my friends to write reviews for me on Amazon when I have a book come out so they can drive up my ratings on Amazon. I don't have a publicist.
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What's important to me is that I put messages out, whether it's a TED talk, whether it's a book.
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The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.
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All organizations start with WHY, but only the great ones keep their WHY clear year after year.
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I couldn't understand why my productivity went down when I had deliberately made more time available to write. Then I realized it was because I wasn't flying as much.
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The world is a bell curve. Classroom test scores, employee performance in a company or how many people really, really like you. No matter the population you're studying, they always fit neatly across the standard deviations of the famous bell curve.
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Remaining calm in times of desperation makes way for opportunity.
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If you're not remarkable, you're invisible.
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We can't all be good at everything. This is partly the logic behind having a team in the first place, so each role can be filled with the person best suited for that role and together, every job and every strength is covered.
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Our goals should serve as markers, measurements of the progress we make in pursuit of something greater than ourselves.
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New ideas need audiences like flowers need bees. No matter how bright and colorful, they will die unless others work to spread them
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The rank of office is not what makes someone a leader. Leadership is the choice to serve others with or without any formal rank.