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Leadership without mutual trust is a contradiction in terms.
Stephen Covey -
Our behavior is a function of our decisions, not our conditions.
Stephen Covey
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If we want to make a change in our lives, we should first focus on our personal attitudes and behaviors.
Stephen Covey -
If you don't let a teacher know what level you are -- by asking a question, or revealing your ignorance -- you will not learn or grow
Stephen Covey -
The more authentic you become, the more genuine in your expression, particularly regarding personal experiences and even self-doubts, the more people can relate to your expression and the safer it makes them feel to express themselves. That expression, in turn, feeds on the other person's spirit, and genuine creative empathy takes place, producing new insights and learnings and a sense of excitement and adventure that keeps the process going.
Stephen Covey -
I believe that correct principles are natural laws, and that God, the Creator and Father of us all, is the source of them, and also the source of our conscience. I believe that to the degree people live by this inspired conscience, they will grow to fulfill their natures; to the degree that they do not, they will not rise above the animal plane.
Stephen Covey -
All things are created twice. There is a mental (first) creation, and a physical (second) creation. The physical creation follows the mental, just as a building follows a blueprint. If you don't make a conscious effort to visualize who you are and what you want in life, then you empower other people and circumstances to shape you and your life by default.
Stephen Covey -
In order to have influence, you have to be influenced.
Stephen Covey
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The key to the many is often the one; it is how you regard and talk about the one in that one's absence or presence that communicates to the many how you would regard and talk about them in their presence or absence.
Stephen Covey -
Empathy takes time, and efficiency is for things, not people.
Stephen Covey -
The only person over whom you have direct and immediate control is yourself. The most important assets to develop, preserve and enhance, therefore, are your own capabilities. And no one can do it for you. You must cultivate the habit of leadership effectiveness for yourself - and doing so will be the single best investment you will ever make.
Stephen Covey -
We think we see the world as it is, when in fact we see the world as we are.
Stephen Covey -
Most people are basically a victim of the circumstances of their life. They have things like 9/11, they have terrorism threats, they have new war threats, they have economy problems, and they think, 'What can I do? I'm basically a victim.'
Stephen Covey -
It is one thing to make a mistake, and quite another thing not to admit it. People will forgive mistakes, because mistakes are usually of the mind, mistakes of judgment. But people will not easily forgive the mistakes of the heart, the ill intention, the bad motives, the prideful justifying cover-up of the first mistake.
Stephen Covey
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Without exception, empathy is always appropriate.
Stephen Covey -
We often get so busy "sawing" (producing results) that we forget to "sharpen our saw" (maintain or increase our capacity to produce results in the future).
Stephen Covey -
Two people can see the same thing, disagree, and yet both be right. It's not logical; it's psychological.
Stephen Covey -
Love is a verb. Love is something you do: the sacrifices you make, the giving of self. If you want to study love, study those who sacrifice for others. Love - the feeling - is a fruit of love the verb.
Stephen Covey -
People don't listen to understand. They listen to reply. The collective monologue is everyone talking and no one listening.
Stephen Covey -
I know it is possible not only to restore trust but to actually enhance it. The difficult things that we got through with the important people in our lives can become fertile ground for the growth of enduring trust - trust that is actually stronger because it's been tested and proved through challenge.
Stephen Covey
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Success in one role can't justify failure in another.
Stephen Covey -
You can't hold someone accountable for results if you supervise their methods.
Stephen Covey -
When I started teaching I realized that I had never had such a level of satisfaction and such a feeling of fulfillment and sense of contribution. Just like that. But, usually it's more cumulative, slow, evolutionary and less revolutionary.
Stephen Covey -
Affirm people. Affirm your children. Believe in them, not in what you see but in what you don't see - their potential.
Stephen Covey