Bob Garfield Quotes
What happens when you combine blogs, Google and millions of dissatisfied customers? An e-mob.
Quotes to Explore
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Businesses can't afford to react to what their customers want; they need to anticipate their needs.
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It's called the Samsung Chromebook Plus, and it runs on an ARM processor, the same type of processor that powers the vast majority of smartphones and tablets. It was designed in close cooperation with Google.
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To be honest, I don't even exactly know how to set up a Google alert. My brother has me on Google alert. So do my parents. But I'm not even sure how it works.
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In order for innovation to happen, a bunch of things that aren't happening on closed platforms need to occur. Valve wouldn't exist today without the PC, or Epic, or Zynga, or Google. They all wouldn't have existed without the openness of the platform.
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The Russian customers don't feel very comfortable with online transactions.
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Google owns YouTube, and recently, I drew a comic about an idea for a YouTube feature - which they actually took seriously and implemented. So I'm thinking that maybe we'll have a future where Google is 'xkcd.'
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The advantage of the consumer businesses is they tend to be much broader-based, much larger number of customers, that tend to over time be a lot more predictable. The advantage of the enterprise companies is they are not as subject to consumer trend, fad, behavior.
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To customers, it's the shirt that matters, not where it's made.
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If I'm getting dressed up, I love Alice + Olivia, they have great pieces. I still look at all of the whowhatwhere.com and I read all of the fashion blogs. I'm working my way up to more grown up pieces.
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You know, I Google search my own name because I'm so self-obsessed!
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Google is not a synonym for research.
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2010 Foursquare Mayor Of The Year
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So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.
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My task over the last two years hasn't just been to stop the bleeding. My task has also been to try to figure out how do we address some of the structural problems in the economy that have prevented more Googles from being created.
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Demonstrate to your customer the difference between price and cost. The price is what it takes to purchase the item. The cost is the amount the customer eventually pays. They are not the same.
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The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
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I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It's crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners.
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H&R Block is a company that has been advertising itself quite consistently as being in your corner. I think it is fair to say that they have not been in your corner but have been putting customers in the corner instead.
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
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My parents played bridge, and I remember being fascinated watching them. I sometimes got a chance to sit in on a hand, which I loved. But then I didn't actually play on my own for about 30 years.
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Playing Sally McKenna was a wonderful, freeing thing because we all in life have so many responsibilities to ourselves, to other people, that we rarely get to explore a very selfish side of ourselves in doing what we want, when we want, how we want, without answering to or being responsible for anyone else.
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In the firm belief that the American public deserves a better explanation than that thus far given by the Air Force, I strongly recommend that there be a committee investigation of the UFO phenomena. I think we owe it to the people to establish credibility regarding UFOs, and to produce the greatest possible enlightenment of the subject.
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What happens when you combine blogs, Google and millions of dissatisfied customers? An e-mob.
