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I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.
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Happiness is not pleasure - it is victory.
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A man or woman is seldom happy unless he or she is sustaining him or herself and making a contribution to others.
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Fact: If standard of living is your number one objective, quality of life almost never improves. But if quality of life is your number one objective, standard of living invariably improves.
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The top salesperson in the organization probably missed more sales than 90% of the sales people on the team, but they also made more calls than the others made.
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We all prospect, and don't even know we're doing it. When you start the dating process, you are actually prospecting for the person you want to marry. When you're interviewing employees, you are prospecting for someone who will best fit your needs.
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If you're going to have to swallow a frog, you don't want to have to look at that sucker too long!
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At 25, I was in the audience of my first professional speaker, Bob Bales. His presentation got my attention. I had never seen anyone having so much fun 'at work' and getting paid for it!
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The right quote can inspire people to change their ways.
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If you don't save something on your current income, you won't save anything on your future income.
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Dreams grow if you grow.
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Failure has been correctly identified as the line of least persistence.
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Fortunately, problems are an everyday part of our life. Consider this: If there were no problems, most of us would be unemployed.
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People who have good relationships at home are more effective in the marketplace.