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Everybody forgets names and faces, and it's just inconsiderate to expect someone who isn't your boss or your sister-in-law to know exactly who you are.
Letitia Baldrige
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The First Lady has a lot of power. I hope Hillary Clinton realizes that.
Letitia Baldrige
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Business colleagues who have not seen each other for a long time but who have a good relationship can always shake hands warmly and grab each other's right upper arm or shoulder with their free left hand. Men and women executives should not kiss each other in public.
Letitia Baldrige
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We have lost the art of conversation. People are shy and don't know how to approach other people, and they are missing opportunities for relationships. And no one's entertaining at home anymore. They're not having people over for dinner.
Letitia Baldrige
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Manners make the world work. They're not only based on kindness but also efficiency. When people know what to do, the world is smoother. When no one knows what to do, it's chaos.
Letitia Baldrige
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Most people don't know how to take compliments. That's the biggest problem in America - we're hesitant to give compliments and embarrassed at getting them.
Letitia Baldrige
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When somebody throws something out the car window, honk at them, but don't give them the finger. We've got to temper our negative feelings about people who desecrate the environment.
Letitia Baldrige
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If the flu situation in your town is serious, cancel a large long-awaited party you had scheduled, but promise the guests in an e-mail that you will reschedule the party as soon as possible.
Letitia Baldrige
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I talk about beepers going off in the middle of a concert and people being late and not apologizing, and people not RSVP-ing, and adult children going back to live with their parents, which we didn't have in the '60s and '70s.
Letitia Baldrige
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If you care enough to look right, you care enough to act right. And vice versa.
Letitia Baldrige
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You don't need the White House to please people. You can be 24, earning $22,000 a year, and have people over to your tiny apartment. It's all about sharing and thinking about what will make others happy.
Letitia Baldrige
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At tea time, all the noise, greed and aggressiveness of the '80s can be drowned out. For 45 minutes, anyway.
Letitia Baldrige
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For every rude executive who makes it to the top, there are nine successful executives with good manners.
Letitia Baldrige
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Politeness decrees that you must listen to be kind; intelligence decrees that you must listen to learn.
Letitia Baldrige
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An excellent wine, someone's best attempt at cooking, and the candles and flowers on the table can turn the simplest dinner into an unforgettably romantic event.
Letitia Baldrige
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The custom of going to a party only when we have been invited is a necessary, attractive, decent way for a party to evolve.
Letitia Baldrige
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To have people to the White House and worry about the price of things is laughable.
Letitia Baldrige
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A really first-class company uses really fine stationery.
Letitia Baldrige
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I'm for anything that teaches consideration and kindness. If one can teach one's son to dance with the ugliest little girl in the room, that's the best lesson they can ever learn.
Letitia Baldrige
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If you are someone's guest on a corporate jet, the most important thing to remember is not just to be on time, but to be early. If you hold up the departure of the jet by as much as 10 minutes, you may cause the plane to wait in line for another hour or two before obtaining new clearance.
Letitia Baldrige
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The whole art of flirting has simply disappeared. This probably will do further damage. If we're going to become so uptight that we can't say nice things to each other, then we've had it!
Letitia Baldrige
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If you take five taxis a day, one driver will be nasty, and the other four are perfectly nice. You remember the nasty one. But you should remember the four who were nice.
Letitia Baldrige
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Go to any bookstore, and you'll see thousands of books on etiquette, which suggests there's a lot of self-help going on. There is hope.
Letitia Baldrige
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There is so much bad manners and oafishness in large corporations.
Letitia Baldrige
