-
History rewards those who can change their minds when the stakes are high.
-
My Indian grandmother was born in Punjab.
-
My own belief is all men should be feminists, and with enthusiasm.
-
Most of the time, when you need something at a company, you make it. If you want to sell a product, you create it. If you need a head of marketing, you hire one. If you want to create a great company culture, what do you do? The lack of a clear answer on this is why I believe most companies don't have a great culture.
-
The loudest voice in the room, sometimes, is the absent voice of the silenced.
-
The hardest thing in leadership is managing your own psychology, and yet it's also the least talked about.
-
I don't feel I'm better than any man out there or that I have anything to teach, and the more I learn about myself, the less comfortable I feel saying anything at all.
-
The digitally-native vertical brand drives a lot more customer intimacy than its competition. The data is better because every transaction and interaction is captured.
-
Money greases the wheel of American democracy and corrupts it all.
-
What separates humans from other animals is our empathy. With the possible exception of bonobos, we are the most empathetic animal on the planet.
-
Passion provides purpose, but data drives decisions.
-
Not all Millennials think alike. A demographic is not a psychographic.
-
My mom is a Sikh immigrant born in a refugee camp. My Irish-Swedish-Norwegian-Danish-English-American dad grew up Baptist.
-
Leadership is inspiring people. Management is keeping the trains running on time.
-
It is obvious, in retrospect, to lean on those who love us most. With depression, in part because of the shame attached to it, it's harder to be honest.
-
Money talks, and when it starts to say goodbye, humans listen and act accordingly.
-
Entrepreneurs are not that special. If you are one, stop drinking the Kool Aid, and if you aren't, definitely don't drink it.
-
Sometimes, to move into the future, you must go back the past.
-
Marc Lore has been a mentor of mine for a long time. He taught me how to hire people and how to do the hardest thing in business, which is to make a great culture. I believe Marc is the most innovative and ambitious e-commerce entrepreneur on the planet.
-
If you are not something, how do you become it? It is not obvious to me that you can be something you are not.
-
A founder plays a magical role at the company: they invented or, as in my case, co-invented it. If and when a founder walks out the door, there is something spiritual that walks out the door, too.
-
A little narcissism is good. At least that's what I am telling myself.
-
The general rule is that entrepreneurs need the fear of their brand's demise to make it magic. It is too safe to do it as a corporate subsidiary.
-
A protective self-narrative during conflict and duress sometimes obscures us from seeing the worst in ourselves. When the self-sustaining haze lifts after that conflict has subsided, we may recognize in ourselves the flaws the other saw in us at the time that we didn't have the emotional bandwidth to examine in the moment.